XXXX cancelation e-mail ( attached ). Having received both written and oral confirmation that the original airfare would be refunded directly to my XXXX XXXX XXXX XXXX XXXX I purchased a replacement ticket from XXXX to XXXX on XXXX XX/XX/XXXX ( Ticket # : XXXX charged to my American Express credit card for {$250.00} ).

What the CFPB Record Shows About XXXX cancelation e-mail ( attached ). Having received both written and oral confirmation that the original airfare would be refunded directly to my XXXX XXXX XXXX XXXX XXXX I purchased a replacement ticket from XXXX to XXXX on XXXX XX/XX/XXXX ( Ticket # : XXXX charged to my American Express credit card for {$250.00} ).

XXXX cancelation e-mail ( attached ). Having received both written and oral confirmation that the original airfare would be refunded directly to my XXXX XXXX XXXX XXXX XXXX I purchased a replacement ticket from XXXX to XXXX on XXXX XX/XX/XXXX ( Ticket # : XXXX charged to my American Express credit card for {$250.00} ). has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Basi, and the most recent logged activity is Basically, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, XXXX cancelation e-mail ( attached ). Having received both written and oral confirmation that the original airfare would be refunded directly to my XXXX XXXX XXXX XXXX XXXX I purchased a replacement ticket from XXXX to XXXX on XXXX XX/XX/XXXX ( Ticket # : XXXX charged to my American Express credit card for {$250.00} ). reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on XXXX XX/XX/XXXX", and the single most common underlying issue is "and XXXX XXXX XXXX XXXX from XXXX XXXX XXXX XXXX XXXX for {$600.00} charged to my American Express XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX cancelation e-mail ( attached ). Having received both written and oral confirmation that the original airfare would be refunded directly to my XXXX XXXX XXXX XXXX XXXX I purchased a replacement ticket from XXXX to XXXX on XXXX XX/XX/XXXX ( Ticket # : XXXX charged to my American Express credit card for {$250.00} ).: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.