Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX checked on his computer's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX checked on his computer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the XXXX office contacted me to let me know that on completion of the investigation regarding financial exploitation | 1 |
| State | Complaints |
|---|---|
| and the account remained frozen. On the XXXX phone call to the executive branch | 1 |
| Issue | Complaints |
|---|---|
| and was told via email from XXXX that my sister ( who is primary financial POA ) would need to go to the local branch and give them her signature. This was done. Still the account remained frozen. I went to the local branch with my Mom and her attorney | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX checked on his computer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX checked on his computer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the XXXX office contacted me to let me know that on completion of the investigation regarding financial exploitation", and the single most common underlying issue is "and was told via email from XXXX that my sister ( who is primary financial POA ) would need to go to the local branch and give them her signature. This was done. Still the account remained frozen. I went to the local branch with my Mom and her attorney".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX checked on his computer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX checked on his computer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX checked on his computer has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX checked on his computer is "and was told via email from XXXX that my sister ( who is primary financial POA ) would need to go to the local branch and give them her signature. This was done. Still the account remained frozen. I went to the local branch with my Mom and her attorney" in the "the XXXX office contacted me to let me know that on completion of the investigation regarding financial exploitation" product category.
Read our methodology — how this data is sourced, computed, and verified.