Total complaints
1
Filed since Mean
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX Citi already had my new address in their systems by this time. There was yet another irregularity during this time frame that I only learned about in XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Mean. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mean
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX Citi already had my new address in their systems by this time. There was yet another irregularity during this time frame that I only learned about in XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received no statements for XXXX or XXXX of XXXX. With no further calls and no statements | 1 |
| State | Complaints |
|---|---|
| and which I will explain below. | 1 |
| Issue | Complaints |
|---|---|
| unbeknownst to me because these statements never came | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX Citi already had my new address in their systems by this time. There was yet another irregularity during this time frame that I only learned about in XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mean, and the most recent logged activity is Meanwhile, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX Citi already had my new address in their systems by this time. There was yet another irregularity during this time frame that I only learned about in XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received no statements for XXXX or XXXX of XXXX. With no further calls and no statements", and the single most common underlying issue is "unbeknownst to me because these statements never came".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX Citi already had my new address in their systems by this time. There was yet another irregularity during this time frame that I only learned about in XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX Citi already had my new address in their systems by this time. There was yet another irregularity during this time frame that I only learned about in XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX Citi already had my new address in their systems by this time. There was yet another irregularity during this time frame that I only learned about in XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX Citi already had my new address in their systems by this time. There was yet another irregularity during this time frame that I only learned about in XX/XX/XXXX is "unbeknownst to me because these statements never came" in the "I received no statements for XXXX or XXXX of XXXX. With no further calls and no statements" product category.
Read our methodology — how this data is sourced, computed, and verified.