| when I logged in this morning | 1 | 0.0% | I went in last night to ensure that the payment processed. Around XXXXXXXX p.m. central time |
| when I look at my online profile which has both accounts information available and I look at my address | 1 | 0.0% | they admitted they had the correct |
| when I made a payment to XXXX money came out of my checking account right then!!!!! Reviewing my statement does NOTHING if you do not review the faulty payment system. My complaint pointed out that their payment system was not accurately reflecting payment posting dates and reviewing the statements has nothing to due with Wells Fargos faulty payment processing I complained about in my original complaint. In addition | 1 | 0.0% | which I find very troubling as XXXX should only be able to look at my payments and statement from XXXX. XXXX Wells Fargo should not allow the review my personal purchases that have nothing to do with XXXX payments. I advised in my complaint that payments made to Wells Fargo XXXX were withdrawn from my account 'immediately ' |
| when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX | 1 | 0.0% | it took time for them to send the paperwork and schedule a notary |
| when I noticed that my account balance had gone from {$680.00} to XXXX. When I called Capital One to find out to what address they had mailed my account closure balance check | 1 | 0.0% | my account ( s ) may be closed and your balance - plus all interest earned - will be transferred to your linked external checking account. '' This |
| when I opened the contents of the mail | 1 | 0.0% | I sent a follow up letter ( dated XX/XX/XXXX ). This letter was to outline their failure to validate this debt and request immediate deletion |
| when I provided my name the application listed me as an officer '' not a guarantor. I made clear to XXXX | 1 | 0.0% | I spoke with XXXX from Bank of America |
| when I provided photographic evidence of the application showing no decline warnings | 1 | 0.0% | they claimed the denial was based on being an existing cardholder |
| when I pushed for more information | 1 | 0.0% | I received a call at work from XXXX |
| when I questioned why I hadn't been asked to upload any emails | 1 | 0.0% | I finally contacted their department head |
| when I received a statement from my towns department of taxation | 1 | 0.0% | at the end of the year |
| when I received a summons to appear for a pretrial hearing about the same account. | 1 | 0.0% | I received follow-up emails from the CFPB stating XXXX the company had responded and the complaint was closed |
| when I received an alert on XXXX XXXX saying that my credit score had dropped. When I looked | 2 | 0.0% | I need to make my payments easy and fast. I downloaded the XXXX app on my phone to be able to pay my monthly lease online. What is beyond frustrating is that I have a XXXX XXXX XXXX card |
| when I received an email making me aware of a NSF for one of the two drafts I had scheduled. I logged into my BofA account and saw they had removed the funds that had been made available to me 2 days prior and that the 2nd auto pay transaction had also failed | 1 | 0.0% | I checked my account on my BofA App and saw that the funds were available. I can not recall the exact amount |
| when I received just a text message stating that I have a collection amt of {$5500.00}. I replied to the message informing that I would be submitting my complaint to the CFPB. I have now only received communications from Fundo via short texts | 1 | 0.0% | per Collections Specialist XXXX XXXX via phone. When I asked her if I would be brought out of collections after making the XXXX payment that was due |
| when I received my annual escrow account disclosure in XX/XX/XXXX | 1 | 0.0% | I now have additional issues with Ditech that I am unable to resolve. I have spoken to numerous customer service representatives as well as XXXX ( XXXX XXXX ) My assigned Account Representative ''. Which weekly |
| when I received my first statement from XXXX | 1 | 0.0% | their loan servicer. I made a monthly payment as well as two payments toward the principal. In total |
| when I received the XX/XX/XXXX statement I noticed that no payment was received for XX/XX/XXXX. I called XXXX XXXX XXXX and she could not explain what happened to the XXXX XXXX XXXX and that she thought the suspense money had been applied to the principal. We were very angry as we do not have any more money and we were never advised or asked if it was OK and the Modification paperwork did not state anything like that. We tried to get Fay servicing to fix this but they want us to agree to a repayment plan or stay behind a month on our mortgage which show us delinquent of 30 day. So after all this work to be honest and pay our mortgage Fay Servicing put us right back in the same hardship pre-modification. As an unemployed XXXX Veteran I am on a tight budget and a I can not afford. It is ashamed that Fay Servicing LLC develops these plots to force people out of their homes and make money for their clients such as XXXX who actually owns the note. Please help!,,Fay Servicing | 1 | 0.0% | in XX/XX/XXXX |
| when I refused to give out the last 4 numbers of my SS # | 1 | 0.0% | and they said they couldn't answer my questions and insisted that I talk to Alltran XXXX regarding this matter |
| when I relayed this back to Mr. XXXX | 1 | 0.0% | we began the process of acquiring a VA loan through Quicken Loans. We went through an approval and underwriting process ahead of selecting a property. On XX/XX/2019 |
| when I reported it and requested a password reset. I then requested the account be locked down. | 1 | 0.0% | my account could not even be logged into without receiving an activation code via my cell phone. The evening of the fraud |
| when I reported that to bank previously | 1 | 0.0% | while the taller was count my money to generates deposit to my account |
| when I request a change of address | 1 | 0.0% | XXXX XXXX |
| when I requested the method of verification | 1 | 0.0% | the credit bureaus have not conducted a proper reinvestigation as required by the Fair Credit Reporting Act. Under 15 U.S.C. 1681i |
| when I returned the laptop to the XXXX XXXX Store | 1 | 0.0% | I expected to receive a cash refund |
| when I returned to the body shop for repair | 1 | 0.0% | the body shop failed to complete the repairs within the agreed-upon time. I already bought my vehicle at once |
| when I review my score | 1 | 0.0% | XXXX sons in college |
| when I saw that the money had been re-charged | 1 | 0.0% | on XX/XX/XXXX |
| when I see that they auto ACH debited my XXXX Checking account for {$31.00} on XX/XX/XXXX. Where and why did a {$4.00} amount come in effect if Fifth Third is pulling my funds up until XX/XX/XXXX? | 1 | 0.0% | my hardship expired. I was also told it would expire in XXXX |
| when I see the balance updated on Aidvantage 's website it would be 21 days past the original estimate of XX/XX/22. ) As of today | 1 | 0.0% | it is 12 days past the XX/XX/22 date provided for seeing the loan balance updated on the Aidvantage website. Based on the rep 's suggestion |
| when i showed up to the bank confused | 1 | 0.0% | one morning i woke up with {$300000.00} in my account |
| when I signed up for a 12 months no-interest promotion. | 1 | 0.0% | the archived Nordictrack.com images |
| when I signed up for the card | 1 | 0.0% | we were calculating the payments based on the promised 12 statement cycle period. The original purchase was XX/XX/XXXX which was included in the XX/XX/XXXX statement. We paid our XX/XX/XXXX statement in full. The statement had an expiration date for the promotion of XX/XX/XXXX which was 5 days before the end of the statement cycle. The statement did not specify we have to pay the balance before the statement actually ends on the XXXX. We spoke to multiple supervisors who were very rude |
| when I spoke to a female representative | 1 | 0.0% | with XXXX XXXX |
| when I spoke to her | 1 | 0.0% | date and reference number of when I withdrew my winnings. I contacted XXXX again and the account team from XXXX told me they will deal with this issue. on XX/XX/XXXXXXXX XXXX sent me an email which is addressed to me with the listed transactions which include a reference number the financial institution CHASE BANK '' and XXXX XXXX book as well as date of transaction. I went to the bank on Monday XX/XX/XXXX |
| when I spoke with a representative | 1 | 0.0% | my payment was adjusted to {$670.00} per month |
| when I spoke with the Relationship Manager and he told me that everything is approved XX/XX/XXXX Few days after | 1 | 0.0% | the Loan Documents will automatically become modified XX/XX/XXXX ( the Modification Effective Date '' ) and all unpaid late charges that remain unpaid will be waived. The Loan Documents will be modified and the first modified payment will be due on XX/XX/XXXX & gt ; XX/XX/XXXX |
| when I spoke with XXXX XXXX they told me I was misinformed that XXXX could assist me. They said | 1 | 0.0% | exited out of the site |
| when I still did not receive a response or the tickets | 1 | 0.0% | I purchased two tickets for a total of {$1500.00} |
| when I submitted that certification | 1 | 0.0% | I have two federal direct loans that I consolidated back in XX/XX/XXXX. Outside of the PSLF-qualifying COVID forbearance |
| when I submitted the cosigner release form | 1 | 0.0% | I have paid discover a total of XXXX dollars. On top of that |
| when I suspected I could easily just do for myself what they were doing for me and save both on the fees and the headaches associated with dealing with a XXXX party ( NBA is obviously external to the agreement between me and my mortgage holder | 1 | 0.0% | XXXX |
| when I threatened to consult an attorney | 1 | 0.0% | XXXX ) and opened the XXXX mortgage statement shortly after that |
| when I told her I spoke with XXXX XXXX and I am able to see my score its only gone up and can see tell me what the change was? she told me she is unable to see my report only my score. I than asked what was my score and she than changed and told me she is unable to see my score. I than mentioned that the last time shown that the bank checked my credit was XX/XX/XXXX | 1 | 0.0% | when I called the bank I was told the card was closed and that it was due to a change in my credit |
| When I told her my name she said no this isn't XXXX from NerdWallet. My account is always locked I have no access to my account | 1 | 0.0% | around that. XXXX XXXX told me that she would help transfer the sum of XXXX Dollars |
| when I told her they don't answer their phone or have anyway to communicate with a human | 1 | 0.0% | COMERICA BANK are listed on the back of the card as the issuer of the card and it says FDIC coverage is provided but yet you refused to acknowledge my account and your representative said they don't have access to transactions and only issue the card. When pushing the representative about how I could not get a human being to report the fraud the representative hung up on me. In looking up your institution its come to my attention that through several agencies that you are currently suing institutions over questionable prepaid card practices. You're aware of the situation but you continue to issue cards and are not accepting responsibility when a card holder attempts to inform you of fraudulent charges. You Comerica bank are processing transactions for Conduent. You are the FDIC insured institution so if you can't access the account information and see the transactions then you're allowing an outside company to operate as a bank. The security measures that I had in place were not followed when I initially set the card and activated it. I stated no international transaction |
| when I told him that people from WF over the phone before told me not to worry | 1 | 0.0% | and the lady over the phone was very nice and explained that yes |
| when I told I would not have made this transaction | 1 | 0.0% | today ( XX/XX/2022 ) I made a couple of contacts with the wire transfer desk of PNC |
| when I told them about this they filed a claim.not for the security deposit for my stay for the room.For {$200.00}. So now they filed this incorrectly. | 1 | 0.0% | it always shows that $ XXXX processing like all transactions |
| when I told them months ago to close my accounts and move my money out. | 1 | 0.0% | otherwise I have to wait for 30 minutes to even talk to someone ) |