2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 2.1K–2.1K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
when I click on the resolve button ( confirm your information ) it redirects me to a message that says that the problem is solved and that my account is back to normal 1
when I contacted the BofA phone banking 1
when I contacted XXXX 1
when I contacted XXXX center 1
when I demanded to be credited 1
when I did actually call repeatedly with no way of talking to someone. 1
when I did it just left me on hold for several minutes before first stating that the office was closed and that I could leave a message. So 1
when I did reach him he told me there was nothing more he could do for me 1
when I did the written dispute 1
when I discovered the fraud and contacted Bank of America by phone. I have never lived in XXXX or XXXX. 1
when I dispute information 1
when I emailed XXXX XXXX 1
when I entered the contract with Capital One I became responsible for any and all transactions that were made on these accounts. Capital One did not need this information to open an account and give me access to credit. These accounts being closed will be unjust and their actions are inconsistent and unreasonable and as a result 1
when I explained that I wasn't made aware of any outstanding balances at the end of my move-out process and that I just want to understand the balance before taking any action 1
when I explained to him that I specifically called in and stated there isnt supposed to be any type of overdraft coverage 1
when I filed the initial dispute ( XXXX ) 1
when I finally spoke with someone in finance 1
when I first contacted Shellpoint about a mistake they had made. They said there is nothing they can do. That even if they reported something today '' 1
when I followed up. 1
when I found that I can not get out of my loan with them because they messed up the title. I had to use their Title Company and I did n't want to because the same company made mistakes on one of my XXXX houses ; but Caliber said I had to use them or they would n't do the loan. Either Caliber or the Title company filed the builder number for the unit wrong and at the county is shows that I own a unit three doors down from me and they own my unit. I ca n't get away from them fast enough 1
when I get home 1
when I get paid ). Gave the representative my checking account info 1
when I go to court I would have my check stubs to show the decrease and all the attempts made by me to pay a debt : Given that you are in XXXX 1
when I go to the paypal account it shows the money returned and then immediately reversed to paypal. I call Paypal once again 1
when I got the selling call from BOA 1
when I got the transactions started 1
when I had already provided them with proof of insurance 1
when I had made the agreement to pay the Loan balance over time 1
when I had more free time to deal with it. 1
when I had received those small 1
when I had sent 3 letters 1
when I had this issue 1
when I had to go through multiple levels of people telling me they could not change my password before finally getting to someone who could. By the time I got into the account 1
when I had XXXX XXXX XXXX in my debit card. I always make my payments. I always have honesty. These XXXX citibank XXXX will respond saying theres a late fee 1
when I handed him my laptop in XXXX. 1
when I have been paying rent on time? This was a deliberate act of sabotage towards me and my family. 3
when I have previously request stop contact ' and only communicate with me via certified mail. ( Documentation attached and/or available. ) Thank you.,,Bread Financial Holdings 1
when I have yet to receive the merchandise - which is the entire basis of the dispute! Upon financial injury 1
when I haven't stopped paying my loans. Navient 's process forced me to stop paying my loans and lost the discount benefit when this could've been resolved by an internal calculation correct on their end. I would like to know if i will be refunded what the discount would have covered. I've continuously made non-stop payments 1
when I havent spoken nor received any correspondences until now. When I called XXXX customer service I spoke with XXXX and he expressed that he believes this was all a misunderstanding and advised me to write a letter as well as reassured me 1
when I informed her and sent a screenshot 1
when I initially called BoA from XXXX to dispute the fraudulent transactions. Because of the time difference 1
when I inquired about my options 1
when I inquired about the recent payment issues and expressed concern over the closure of my account emphasizing that I had always been a responsible customer with an excellent payment history the representative referenced an unrelated incident from the prior year involving fraud on my account. This was not relevant to my current inquiry. My concern was specifically about the recent account closure and the lack of support during my hardship 1
when I kindly and specifically asked for proof they had collected from all '' the merchants they refused 1
when I know for certain that the verified information is still incorrect. 1
when I later checked my account 1
when I learned it was in process of foreclosure I tried to settle what was owed and mind you hours of calls from overseas and costing me nearly {$500.00} that evening and was told I could not use the money sitting in the account to settle the past due amount!!!!! I had to make arrangements to send a check from XXXX to the USA!!!! 1
when I left the branch that day 1
when I log in to online banking 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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