when I told her they don't answer their phone or have anyway to communicate with a human

What the CFPB Record Shows About when I told her they don't answer their phone or have anyway to communicate with a human

when I told her they don't answer their phone or have anyway to communicate with a human has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX {$220, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, when I told her they don't answer their phone or have anyway to communicate with a human reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "COMERICA BANK are listed on the back of the card as the issuer of the card and it says FDIC coverage is provided but yet you refused to acknowledge my account and your representative said they don't have access to transactions and only issue the card. When pushing the representative about how I could not get a human being to report the fraud the representative hung up on me. In looking up your institution its come to my attention that through several agencies that you are currently suing institutions over questionable prepaid card practices. You're aware of the situation but you continue to issue cards and are not accepting responsibility when a card holder attempts to inform you of fraudulent charges. You Comerica bank are processing transactions for Conduent. You are the FDIC insured institution so if you can't access the account information and see the transactions then you're allowing an outside company to operate as a bank. The security measures that I had in place were not followed when I initially set the card and activated it. I stated no international transaction", and the single most common underlying issue is "and no non-pin transactions. I never received a text alert for any of the transactions above. I tried contacting the XXXX department again and they are still refusing to acknowledge the card. I even had to trick Comerica 's system to even speak to a representative. When it asked for my card # to be entered".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when I told her they don't answer their phone or have anyway to communicate with a human: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.