Total complaints
2
Filed since As a
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows when I received an alert on XXXX XXXX saying that my credit score had dropped. When I looked's complaint history from CFPB public records. 2 consumers have filed complaints since As a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since As a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How when I received an alert on XXXX XXXX saying that my credit score had dropped. When I looked's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I need to make my payments easy and fast. I downloaded the XXXX app on my phone to be able to pay my monthly lease online. What is beyond frustrating is that I have a XXXX XXXX XXXX card | 1 |
| I need to make my payments easy and fast. I downloaded the Chase app on my phone to be able to pay my monthly lease online. What is beyond frustrating is that I have a Chase Sapphire Reward card | 1 |
| State | Complaints |
|---|---|
| I saw that it was XXXX! I couldn't believe that audacity! I called them immediately and I was told that they had no record of me signing up for autopay. This company does not value their customer or their word. Looking back | 1 |
| I saw that it was Chase! I couldn't believe that audacity! I called them immediately and I was told that they had no record of me signing up for autopay. This company does not value their customer or their word. Looking back | 1 |
| Issue | Complaints |
|---|---|
| due to their inadequate system | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
when I received an alert on XXXX XXXX saying that my credit score had dropped. When I looked has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is As an incr, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when I received an alert on XXXX XXXX saying that my credit score had dropped. When I looked reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I need to make my payments easy and fast. I downloaded the XXXX app on my phone to be able to pay my monthly lease online. What is beyond frustrating is that I have a XXXX XXXX XXXX card", and the single most common underlying issue is "due to their inadequate system".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when I received an alert on XXXX XXXX saying that my credit score had dropped. When I looked: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
when I received an alert on XXXX XXXX saying that my credit score had dropped. When I looked has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
when I received an alert on XXXX XXXX saying that my credit score had dropped. When I looked has a 0% timely response rate to CFPB complaints.
The most common issue reported against when I received an alert on XXXX XXXX saying that my credit score had dropped. When I looked is "due to their inadequate system" in the "I need to make my payments easy and fast. I downloaded the XXXX app on my phone to be able to pay my monthly lease online. What is beyond frustrating is that I have a XXXX XXXX XXXX card" product category.
Read our methodology — how this data is sourced, computed, and verified.