Total complaints
1
Filed since ORIG
2026 data Public-data reference. official source
when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since ORIG. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
ORIG
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX complaint mix by product
- it took 1 100.0% – 0% relief
How when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| it took time for them to send the paperwork and schedule a notary | 1 |
Top States
| State | Complaints |
|---|---|
| that was on top of my monthly payment that I also paid | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX
when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ORIG, and the most recent logged activity is ORIGINAL C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it took time for them to send the paperwork and schedule a notary", and the single most common underlying issue is "XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX have?
when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX respond to complaints on time?
when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX?
The most common issue reported against when I made the payments with XXXX XXXX over the phone they said it was being applied to the payments. So those came over to Lakeview XXXX XXXX as unpaid months. He tells me there is nothing that can be done to correct this and I have to pay the overdue balance to make my account current. I empty my savings to pay this overdue balance as I want it corrected with the credit agencies. I now think this nightmare is over. Then I receive a letter XX/XX/XXXX from Lakeview XXXX XXXX that my account is past due. I check online and the entire loan modification has been reverted back to the old interest rate and with around {$20000.00} due. I call Lakeview XXXX XXXX immediately. They tell me there was an error with my modification but can not tell me what the error is. They said they need to reach out to XXXX XXXX and re-do the whole modification. I push them that this needs to be resolved. I ask about the {$3000.00} I paid in XXXX is "XX/XX/XXXX" in the "it took time for them to send the paperwork and schedule a notary" product category.
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