Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows when I entered the contract with Capital One I became responsible for any and all transactions that were made on these accounts. Capital One did not need this information to open an account and give me access to credit. These accounts being closed will be unjust and their actions are inconsistent and unreasonable and as a result's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How when I entered the contract with Capital One I became responsible for any and all transactions that were made on these accounts. Capital One did not need this information to open an account and give me access to credit. These accounts being closed will be unjust and their actions are inconsistent and unreasonable and as a result's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| he stated that the requested information is still requested as that is the policy. XXXX also advised that my wife 's account was now restricted again as it was reinstated incorrectly. For 10 months her account was unrestricted | 1 |
| State | Complaints |
|---|---|
| my credit will be directly affected. Also | 1 |
| Issue | Complaints |
|---|---|
| even when used out of state for the first time. XXXX was not provided identifying information from my wife to access her account only her name. When we ask to speak to a manager he stated that he was as high up that we could speak to and if we wanted to talk to someone else we would have to call back in. I ask for the call ID for this conversation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
when I entered the contract with Capital One I became responsible for any and all transactions that were made on these accounts. Capital One did not need this information to open an account and give me access to credit. These accounts being closed will be unjust and their actions are inconsistent and unreasonable and as a result has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon his r, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, when I entered the contract with Capital One I became responsible for any and all transactions that were made on these accounts. Capital One did not need this information to open an account and give me access to credit. These accounts being closed will be unjust and their actions are inconsistent and unreasonable and as a result reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "he stated that the requested information is still requested as that is the policy. XXXX also advised that my wife 's account was now restricted again as it was reinstated incorrectly. For 10 months her account was unrestricted", and the single most common underlying issue is "even when used out of state for the first time. XXXX was not provided identifying information from my wife to access her account only her name. When we ask to speak to a manager he stated that he was as high up that we could speak to and if we wanted to talk to someone else we would have to call back in. I ask for the call ID for this conversation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating when I entered the contract with Capital One I became responsible for any and all transactions that were made on these accounts. Capital One did not need this information to open an account and give me access to credit. These accounts being closed will be unjust and their actions are inconsistent and unreasonable and as a result: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
when I entered the contract with Capital One I became responsible for any and all transactions that were made on these accounts. Capital One did not need this information to open an account and give me access to credit. These accounts being closed will be unjust and their actions are inconsistent and unreasonable and as a result has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
when I entered the contract with Capital One I became responsible for any and all transactions that were made on these accounts. Capital One did not need this information to open an account and give me access to credit. These accounts being closed will be unjust and their actions are inconsistent and unreasonable and as a result has a 0% timely response rate to CFPB complaints.
The most common issue reported against when I entered the contract with Capital One I became responsible for any and all transactions that were made on these accounts. Capital One did not need this information to open an account and give me access to credit. These accounts being closed will be unjust and their actions are inconsistent and unreasonable and as a result is "even when used out of state for the first time. XXXX was not provided identifying information from my wife to access her account only her name. When we ask to speak to a manager he stated that he was as high up that we could speak to and if we wanted to talk to someone else we would have to call back in. I ask for the call ID for this conversation" in the "he stated that the requested information is still requested as that is the policy. XXXX also advised that my wife 's account was now restricted again as it was reinstated incorrectly. For 10 months her account was unrestricted" product category.
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