2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

8.9K companies starting with "W"

Showing 2.0K–2.0K of 8.9K

Company Complaints
when I already verified my account on the automated server. 1
when I am making payments to the loan each month? Each year the 1098 form reflects the mortgage going down not up. 1
when I am not. 2
when I am paying on the due date.. Is this possible?? Let me know.,,CAPITAL ONE FINANCIAL CORPORATION,FL,33321,Servicemember,Consent provided,Web,2019-02-22,Closed with explanation,Yes,N/A,3159545 1
when I am talking to the Equifax agent 1
when I applied for an auto loan in XXXX 1
when I arrived 1
when I asked for a refund from XXXX on the 8th day of actually getting enrolled in the program 1
when I asked for a supervisor she said it's going to take a week to get a hold of one ''. I called a 3rd time and they told me to go into a Chase branch to reopen the case. For all three calls 1
when I asked her title she told me she was an Account Representative and was not in any supervisory role. She could not inform us of the name of the previous supervisor which we had to find via another representative. She said that there was no available supervisors for me to speak with and asked if she could take a payment. After an additional 15 minutes 1
When I asked regarding locking a rate early and possibly paying potential extension fees to given the market condition 1
when I asked the next person I spoke to 1
when I asked to speak to a supervisor 1
when I asked USAA to stop payment of that check 1
when I asked why are they sending a payment back I'm trying to make on my account 1
when I asked why I was told it had something to do with the loan modificayion denial. I then went on to say I was never informed of the risk and never informed that my application was denied until that same day. I asked to speak to a manager since it turns out that the denial was due to the lack of a copy of my Unemployment Award letter which I informed thaem many weeks in advance that I requested a copy of the letter from Unemployment 1
when I asked why it had to be in person since the original processor said a desktop appraisal would be sufficient 1
when I asked why my mailing address was incorrect 1
when I asked XXXX why a Regulation E complaint wasnt filed on XX/XX/XXXX 1
when I attempt to access the documents 1
when I attempt to call 1
when I attempted to make those payments on XX/XX/XXXX 1
when I attempted to process ther same purchase 1
when I attempted to sell this investment 1
when I attended XXXX XXXX at XXXX University ; the school notified XXXX XXXX XXXX that I was a student and I was NOT delinquently. I was currently enrolled in school as a XXXX XXXX student. Also 1
when I automatically pay 1
when I call amex I am told that the disputes were credited back and I had to resubmit them even though amex rep. submitted them with me 1
when I call PayPal 's customer service line 1
when I called a day or two later 1
when I called CapitalOne on XX/XX/XXXX 1
when I called customer service 1
when I called Discover each time 1
when I called each entity every time a creditor 3
when I called in two months ago in a point of complete exasperation 1
when I called NetSpend to confront their issue on the app 1
when I called on XX/XX/XXXX 1
when I called RLMS the representative was adamant that we were notified prior to the letter dated XX/XX/XXXX. The representative started to argue with me over the payment and told me that it was too bad 1
when I called the after hours number with XXXX they said they didn't even recommend customers use it. '' When I signed with XXXX I was not notified of this stipulation or cautioned about using Zelle. I have submitted a police report and was told XXXX would not submit it to Zelle as evidence. I have a police report and a witness that I wanted to submit with my inquire number XXXX filed with Zelle 1
when I called the third time 1
when I called them they told me to reverse the call back to credit card,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
when I called they said that they would email me and send me messages through their portals ; I got nothing. Two bank representatives then told me that they were ending their banking relationship with me for fraudulent activity and that my account would remain frozen until the claims had been processed. I called again and was issued a new debit card without my authorization and was offered the chance to open a new account. 1
when I called they said they had not received affidavit of forgery. In which I had to fill 1
when I called to ask y they are still over charging me 1
when I can expect resolution 1
when I can only afford the minimum of XXXX. 1
when I checked 2
when I checked my account the next morning 1
when I checked my credit report on XX/XX/XXXXXXXX it stated that I was delinquent on my loan and over 30 days late in making a payment. As a result 1
when I checked my Well Fargo App on my phone 1
when I choose this option 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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