2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 6.1K–6.1K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
which was now residing in a specific account. 1
which was of no help and treated me like I was in the wrong by not being aware of the events that occurred and why. I talked to four customer service representatives who were not sympathetic ( XXXX XXXX 1
which was of no help as a response from the other end is - We are currently out of Office 1
which was offered by them 1
which was on a Saturday. When I was able to make a payment 1
which was on my own volition 1
which was once again denied because according to the agent 1
which was one business day after the date it was delivered since there was no indication that the check had been received. The agent I spoke with told me that she could not confirm receipt of the deposit 1
which was opened on XX/XX/XXXX 1
which was over 2 1/2 weeks ago. I then called on XX/XX/XXXX to see if they had received my documentation. The person that answered said I was not an authorized to receive any information about whether the documents were received nor could she speak to me about the loan as I was not an authorized party. She would not even be able to tell me if the documents were received. She advised faxing the documents again. I tried to do so but the fax was still broken. Again 1
which was paid as of XX/XX/2012 1
which was paid on XX/XX/XXXX. I called XXXX on XX/XX/XXXX and confirmed that the escrow analysis and review of everything 1
which was parked in the driveway of the neighborhood I live. The fraudulent charges were then made at the closest gas stations to my home 1
which was previously being collected by Professional Bureau of Collections of Maryland 1
which was previously closed and charged off. I did not authorize this transfer 1
which was previously closed and charged off.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,07060,,Consent provided,Web,2025-03-20,Closed with explanation,Yes,N/A,12580841 1
which was probably mentioned somewhere in the paperwork but was NOT mentioned in the phone call 1
which was processed via debit card on XX/XX/2018. 1
which was provided in full and without delay through the originating bank. 1
which was purportedly around {$2100.00} 1
which was rather insulting. She also mentioned signing us up for their fraud protection program. XXXX quickly realized and acknowledged that we were already signed up for that service 1
which was rebutted by the merchant 1
which was reduced by Wells Fargo Bank from 8.9 % to 8.3 % or something to this mentioning however 1
which was reflected on XX/XX/scrub> 1
which was refundable if I do not like the apartment. 1
which was refunded due to my reaching out and once I learned of the balance requirement I brought the balance back up to at least {$5000.00}. I have since been charged the fee every month since and have had to make multiple contacts to customer service. The most recent fee for XXXX they claim they are unable to refund even though my balance has been over {$5000.00} since XX/XX/XXXX. 1
which was refurbished by XXXX company. 1
which was reported and filed as income 3
which was required. Discover refuses to require XXXX to provide this proof 1
which was resulting in not providing due assistance. They didnt take this on 1
which was satisfied XX/XX/XXXX. 1
which was scrubbed from the account. I never received an explanation for any of these charges. You'll also find my 'claim denied letter from Bank of America where they gave an insufficient explanation of denial.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
which was sent 3 times. This tactic appears to be reason not to respond within 30 days requirement. violation ( s ) 15 U.S.C 1681i ( a ) ( 2 ) ( A ) 1
which was sent formally though USPS on the 1st of each of those months 1
which was sent formally though XXXX on the XXXX of each of those months 1
which was sent via certified mail with return receipt. Credit acceptance is knowingly damaging my reputation thus 1
which was separate from the personal transaction I attempted to make through my credit card. The only thing they said was that sometimes certain transactions are not be processed by the method in which I have elected and that PayPal automatically pulls from the Cash Balance as default 1
which was separate from the {$700.00} in TARP funds given out to other lenders. 1
which was separate from the {$700.00} in XXXX funds given out to other lenders. 1
which was signed for and ignored. Despite this 1
which was signed for upon completion of delivery. Additionally 1
which was signed Friday by Gov. Greg Abbott. The law takes effect immediately and represents a major step in protecting consumers from the longlasting damage that can result from surprise billing in Texas 1
which was signed into law on XX/XX/XXXX 1
which was spotless prior to that. 1
which was subject to repayment 1
which was submitted and accepted XX/XX/XXXX. Now 1
which was subsequently closed due to these transactions. XXXX informed XXXX XXXX that they would neither process a refund on my charges nor settle the batch appropriately to fund the merchant. XXXX stated that the transaction amounts would be held 1
which was subsequently denied on two separate occasions. 1
which was surprising to me 1
which was taken from my account the same day that you received it. I have not received any form of a receipt. Today 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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