2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

8.9K companies starting with "W"

Showing 6.1K–6.2K of 8.9K

Company Complaints
which was that the products had been returned to their warehouse. It is particularly disappointing that XXXX XXXX consistently sent the same documentation to my bank 1
which was that they would do what was needed so the account would be closed. This time 1
which was that XXXX presented the check first 1
which was the 14th day window within the proper time to preserve my rights.An answer & notice of response As of the date of this filing XX/XX/XXXX XXXX XXXX XXXX claims remain open in dispute. 1
which was the 2 Flat Iron. 1
which was the actual amount I received from XXXX. XXXX said she would contact XXXX with the offer and get back to me by phone and/or email. I tried to send an email to the website listed on the correspondence on XX/XX/XXXX 1
which was the basis of my original complaint. 1
which was the correct one. I asked to speak with the manager and she confirmed the wire transfer would go out if I re-submit again. I did 1
which was the device used to purchase tickets to a XXXX XXXX XXXX - XX/XX/XXXX. He also didn't care that the IP address used was not our XXXX address. He would not issue a charge back. He informed me that I was assigned case # XXXX. 1
which was the document outlining my hearing apparently. 1
which was the exact date I returned the equipment. XXXX still refused to adjust the account and told me that I would receive a final bill for services through XX/XX/XXXX which would be an additional XXXX months of services I did not have. 1
which was the first time I had heard about this requirement. I requested that they go ahead with my routing numbers and signature because they already have been using my same bank account to take monthly payments for the last 9 months 1
which was the number I provided to set up the account in the first place. 1
which was the only reason I did n't have them to send on XXXX/XXXX/XXXX. There should have been more than enough time between XXXX/XXXX/XXXX and XXXX/XXXX/XXXX for someone at Selene to make a note stating the transaction history was not acceptable.,,Selene Finance LP,MN,55434,Older American,Consent provided,Web,2016-01-22,Closed with explanation,Yes,No,1754407 1
which was the only relief from further financial abuse. 1
which was the purchase price of the transaction {$660.00} on the XXXX website. 1
which was the reason for the return. That is also totally untrue ; we refused shipment because of the damage. 1
which was the reason why I needed to go inside. She then told me that if I had money on my account 1
which was the recent balance transfer 1
which was the remaining record or observable record in website. And this account was closed due to the customers request 1
which was the sole subject of my recent call and written inquiry. 1
which was the United States XXXX XXXX and they responded with the letter again on XX/XX/XXXX 1
which was the worst thing I have ever experienced. She never really paid attention to me and blamed me for everything related to the thief on my Wells Fargo account. She also promised that by XXXX XXXX Wells Fargo would return the money that had been stolen from me 2
which was the XX/XX/XXXX payment. 1
which was the XXXX and I reached out to the waiver program 1
which was the {$150.00} owed plus {$10.00} tax. I was also told by XXXX XXXX that they would notify TD Bank DBA XXXX XXXX that the balance they had been billing me was incorrect. 1
which was the {$150.00} owed plus {$10.00} tax. I was also told by XXXX XXXX that they would notify XXXX XXXX XXXX XXXX XXXX that the balance they had been billing me was incorrect. 1
which was then and remains at 8.5 % ^ [ 1 ]. It was explicitly stated that Bethpage does not employ a prime + points '' structure for loans. 1
which was then disclosed without the plaintiffs consent 1
which was then misused for fraudulent address reporting. 3
which was then notarized by the XXXX XXXX 1
which was then switched to a 10.99 % rate WITHOUT ANY NOTICE OF ANY KIND about the new rate. I did receive confirmation emails from USAA 1
which was to be taken away when the vendor ( XXXX ) refunded the disputed amounts. XXXX XXXX. informed me to speak with XXXX Fraud directly 1
which was too late to prevent negative balances. 1
which was two days after the deadline. Additionally 1
which was unequivocally false. In reality 1
which was unfair and dishonest. I now have to start all over and work even harder so that my children and grandchildren could have something that they could have as their own.,,GATEWAY FIRST BANK,TX,76020,Servicemember,Consent provided,Web,2017-11-07,Closed with explanation,Yes,N/A,2723022 1
which was unjustly denied without explanation. 1
which was untrue since no additional documentation was required. All they would offer is a XXXX forbearance 1
which was untrue. When I pointed out the that the first line in the letter I included with the documentation stated that the account was fraudulent 1
which was very frustrating given the time I had spent dealing with this situation through Chase Bank. 1
which was very hard to believe. 1
which was very reassuring. She then transferred him to another department 1
which was very unpleasant 1
which was waiting just a decision after us sending documents for almost a whole year 1
which was was indorsed and stamped per 31 CFR 1
which was what we were asked to do Shellpoint. 1
which was where I learned the extent to which this was happening ( I could not get into my account prior because the perpetrator changed my password and pin 1
which was why I couldn't log in. However 1
which was why the account became dormant. I asked for the rules in writing 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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