2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 6.0K–6.0K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
which was clearly marked as not the original. They failed to provide a fully executed authoritative copy of the contract 1
which was closed on XX/XX/XXXX 1
which was closed on XX/XX/year> 1
which was closer to XXXX XXXX of XXXX at 37.3 miles than to XXXX XXXX XXXX at 64.6 miles. The vehicle would have traveled less distance at no extra cost if the vehicle had simply stayed at XXXX XXXX of XXXX. The Lender 's decision to use self-help repossession to move the vehicle from a mutually convenient place of sale was an avoidable and unnecessary expense that created liability against The Lender for conversion damages and 1
which was combined with funds withdrawn from the suspense account in the amount of {$1900.00} 1
which was completely inaccurate 1
which was completely unprofessional and unacceptable. She ultimately hung up on me. 1
which was completely unrealistic with our income. 1
which was compromised by someone posing as Spectrum employee 1
which was compromised by someone posing as XX/XX/XXXX employee 1
which was confirmed by my available balance on XX/XX/XXXX. No holds 1
which was confirmed by their team leader 1
which was confirmed via a fax from XXXX XXXX to Shellpoint. Although the force-placed insurance was eventually removed 1
which was confirmed. It was truly a BOA practice per BOA representative. 1
which was corrected when I called after reviewing my statement. But 1
which was covered by XXXX XXXX. A XX/XX/XXXX accident 1
which was credited to our account in early XXXX. Were also enclosing proof of that transaction. The supposed delinquent payment also occurred during the 60 day window when transferring to a new mortgage provider 2
which was declined. I hung up in utter frustration. 1
which was definitely in violation of the US District Court Settlement agreement. 1
which was delivered via certified mail. 1
which was disappeared last year most likely by hacking. Since the issue was not solved when the filing to CFPB was started 1
which was done by each credit agency without formal investigation.,,Duvera Billing Services 1
which was done. We then immediately called XXXX to cancel/stop the payment and they directed us to contact our bank 1
which was during my work day when I should have been working ; however 1
which was each time we could successfully get in contact with a representative. Following these sporadic conversations when we could get a hold of Kia 1
which was effective immediately. It's frustrating that for some reason forbearance is the only service that be provided immediately. At the end of XXXX I followed up to make sure that everything was going correctly. I found out that my forbearance would continue until I was billed at the end of XXXX because they haven't processed my payment plan transition. Throughout this process not even one person was able to call me back to give me some kind of status update. Each time 1
which was electronically signed by me because I was out of town. 1
which was enclosed in my XX/XX/XXXX letter to Citibank. 1
which was enclosed in my XX/XX/XXXX letter to XXXX. 1
which was entirely inaccurate. 1
which was erroneously or fraudulently added into my agreement at {$17.00} a day or a total of {$450.00}. It was XXXX 's agent who apparently marked the X for 'Agreed ' for those erroneous items on his computer screen ; I never even saw those items because he had not shown me a copy of what he was typing in on his keyboard. I did not sign on the page of the rental agreement that contains those items 1
which was established as closed at the beginning of XX/XX/XXXX. There is absolutely no excuse for this. As a result 1
which was excess wear. 1
which was exclusively issued in the name of XXXX XXXX XXXX XXXXXXXX XXXX XXXX. 1
which was explicitly included in my identity theft report. 1
which was extended to me in the latter part of XXXX. Until XXXX of XXXX 3
which was extremely distressing. 1
which was false. 4
which was far exceeding the actual amount of the debt to be paid 1
which was far less than what was wrongfully taken. 1
which was fine with me 1
which was for Mohela to certify my employment 1
which was for the virtual transactions of goods and service I provide for online gaming like 1
which was for {$8000.00}. I froze in shock. Before this deposit 1
which was forwarded to my attention for review and response. 1
WHICH WAS FRAUDULENTLY perpetrated as a BAIT and Switch scheme to make more money and sell me a non branded product 1
which was from XXXX XXXX. The problem is the SSN on it isn't mine 1
which was granted. Everything was now proceeding. My first payment of XX/XX/XXXX would be taken out of my bank account in XX/XX/XXXX ( fully six months into the new year ). 1
which was housed in the one ruined... I asked several times if she was sure 1
which was immediately approved for {$5000.00}. However 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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