Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which was established as closed at the beginning of XX/XX/XXXX. There is absolutely no excuse for this. As a result's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which was established as closed at the beginning of XX/XX/XXXX. There is absolutely no excuse for this. As a result's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had an emergency with my cat where I immediately went to the vet. The only means for which I had to pay for the emergency services is the Care Credit Account. The Care Credit Card was declined. Upon calling in | 1 |
| State | Complaints |
|---|---|
| my cat could not get necessary medical care in a timely fashion because nobody is thinking they need to bring backup methods of payment in a medical crisis when they have a dedicated account meant to protect their pets. I am destroyed. My credit is destroyed because of Care Credit 's negligence and lies. This is absolutely deplorable and certifiably insane that they continued to charge me fees and make NO CONTACT WHATSOEVER regarding these concerns. On top of this | 1 |
| Issue | Complaints |
|---|---|
| yet this is the first time I am hearing of it. Upon further investigation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which was established as closed at the beginning of XX/XX/XXXX. There is absolutely no excuse for this. As a result has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which was established as closed at the beginning of XX/XX/XXXX. There is absolutely no excuse for this. As a result reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had an emergency with my cat where I immediately went to the vet. The only means for which I had to pay for the emergency services is the Care Credit Account. The Care Credit Card was declined. Upon calling in", and the single most common underlying issue is "yet this is the first time I am hearing of it. Upon further investigation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which was established as closed at the beginning of XX/XX/XXXX. There is absolutely no excuse for this. As a result: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which was established as closed at the beginning of XX/XX/XXXX. There is absolutely no excuse for this. As a result has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which was established as closed at the beginning of XX/XX/XXXX. There is absolutely no excuse for this. As a result has a 0% timely response rate to CFPB complaints.
The most common issue reported against which was established as closed at the beginning of XX/XX/XXXX. There is absolutely no excuse for this. As a result is "yet this is the first time I am hearing of it. Upon further investigation" in the "I had an emergency with my cat where I immediately went to the vet. The only means for which I had to pay for the emergency services is the Care Credit Account. The Care Credit Card was declined. Upon calling in" product category.
Read our methodology — how this data is sourced, computed, and verified.