2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 5.8K–5.8K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
which they confirmed was received 1
which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything 1
which they declined saying its a one time thing regardless of why the text message could have failed to deliver. Now I am being asked to go to a notary and get my id verified. I can not expose myself to COVID trying to get my id notarized.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BMO Bank 1
which they declined to provide. Therefore 2
which they deemed sufficient. 1
which they did 2
which they did Claim # XXXX I made an appointment tomorrow to go into the branch in person. This purchase was not me & Im willing to pursue charges on this merchant 1
which they did in this case. 1
which they did not do. 1
which they did not do. XXXX and XXXX accepted Chase 's claim that the information was verified as accurate '' without Chase producing any documents to prove this amount. 1
which they did not want to tell me in our talkings!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,28269,Older American,Consent provided,Web,2019-02-09,Closed with explanation,Yes,N/A,3147699 1
which they did the day I was approved for my card 1
which they did. 4
which they did. I also asked what the new minimum payment would be after all of this 1
which they did. I am now reaching out to the CFPB for additional support in resolving this matter 1
which they did. Later they told me that the payment that I was making from my checking account was just for that payment 1
which they did. They took an average of XXXX 1
which they dont normally do. I dont know where they had it first 1
which they estimated could take up to a month. 1
which they eventually were. 2
which they failed to do. 1
which they first refused to provide 1
which they had no right to charge 1
which they have acknowledged multiple times. 1
which they have been holding hostage for months now. This is unacceptable. 1
which they have failed to honor. 1
which they have never been willing to provide to me. I DID have a conversation with an employee at XXXX XXXX who made a very interesting statement to me 1
which they have not done. 1
which they have not. 1
which they initially questioned as a potential error 2
which they instructed me to ignore/not complete on several occasions. I want the partial claim documents to reflect the correct calculations. 1
which they knew could never be garnished ).,,Gurstel Law Firm 1
which they lied about The fact is XXXX XXXX was one of 17 providers that were part of the XXXX that I had on both of my legs in 2016. They neglected to bill my insurance 1
which they lied about The fact is XXXX XXXX was one of 17 providers that were part of the XXXX that I had on both of my legs in XX/XX/2016. They neglected to bill my insurance 1
which they never applied to my account. To top it off XXXX XXXX XXXX technically did not own the loan since it was sold to Dovenmuehle Mortgage INC. The statements shows 2nd Mortgage. Dovenmuehle Mortgage INC could not file for Foreclosure since they did not own the mortgage. How do I know that they purchase the mortgage 1
which they never did. 1
which they never obtained from me. This unauthorized reporting is considered defamation of character 2
which they now require me to bring to closing today. 1
which they openly acknowledge. This means no letters 1
which they readily supplied. After that 1
which they reasonably knew or should have known would cause a shortfall in the escrow account. The amount will continue grow larger each month thereafter for the year XXXX for the homeowner 1
which they referred to as the Escalations for Cards '' Dept. Speaking to Acct SupervisoXXXX XXXX XXXX '' she asked what my issues were and why I was requesting cancellation and in the middle of that 1
which they refuse to reimburse.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,NC,287XX,,Consent provided,Web,2025-08-22,Closed with monetary relief,Yes,N/A,15456160 1
which they refused. With these efforts to extract additional money from me 1
which they reversed my charges in my account. 1
which they sent me 1
which they should be available and not closed.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
which they should be willing to disclose to me 1
which they subsequently and unilaterally shortened without explanation ( see attached ). I submitted three ( 3 ) email IDR applications and all copies of income were legible ( attached ) and subsequent to their prior approval of same. 1
which they then falsely claim is the consumers fault for not responding. I can happily provide you my claim documetnation and pictures and the FOUR executive office letters I have now sent to Chase to get this resolved.,,JPMORGAN CHASE & CO.,PA,19382,Servicemember,Consent provided,Web,2019-02-11,Closed with explanation,Yes,N/A,3148744 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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