Total complaints
4
Filed since 5. O
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows which they did.'s complaint history from CFPB public records. 4 consumers have filed complaints since 5. O. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since 5. O
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which they did.'s 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I realized that I had been scammed. The fraudster made three separate charges at the XXXX XXXX XXXX XXXXXXXX XXXX | 1 |
| at XXXX XXXX. on XXXX XXXX XXXX XXXX. XXXX XXXXXXXX. Approximately XXXX hours before our scheduled departure time on XX/XX/XXXX | 1 |
| I received a text message ( attached ) from my bank | 1 |
| it directed me to a customer service person. My husband gave permission for them to speak with me to explain what was going on. This is what I was told ; because of a negative balance I was not able to access the account | 1 |
| Issue | Complaints |
|---|---|
| totaling {$29000.00}. ( I live in Maryland and have not traveled to XXXX in years. ) I contacted my credit card company | 1 |
| who told us that we were well within the time frame for us to reschedule the trip and that there would be ( XXXX ) no issue refunding the full cost for leg XXXX ( including travel credit ) used to purchase the tickets and ( XXXX ) applying the equivalent amount ( i.e. | 1 |
| alerting me of fraud suspicion of {$200.00}. I was walking my dog so I didn't have my purse with me at the time ( which I failed to say to the bank initially ). I checked my account through my cell phone and noticed the following charges through my debit card ending in XXXX : XXXX {$120.00} XXXX*XXXX XXXX XXXX XXXX {$150.00} XXXX XXXX XXXX by online or phone XXXX*XXXX XXXX {$.00} Realizing those charges were not made by me | 1 |
| I asked what had happened and to give me a break down of what the amount is and for what.. The customer service person told me the negative balance was {$350.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which they did. has accumulated 4 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 5. O, and the most recent logged activity is Original c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which they did. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I realized that I had been scammed. The fraudster made three separate charges at the XXXX XXXX XXXX XXXXXXXX XXXX", and the single most common underlying issue is "totaling {$29000.00}. ( I live in Maryland and have not traveled to XXXX in years. ) I contacted my credit card company".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which they did.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which they did. has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
which they did. has a 0% timely response rate to CFPB complaints.
The most common issue reported against which they did. is "totaling {$29000.00}. ( I live in Maryland and have not traveled to XXXX in years. ) I contacted my credit card company" in the "I realized that I had been scammed. The fraudster made three separate charges at the XXXX XXXX XXXX XXXXXXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.