Total complaints
1
Filed since at t
2026 data Public-data reference. official source
which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything's complaint history from CFPB public records. 1 consumers have filed complaints since at t. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
at t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything complaint mix by product
- we went 1 100.0% – 0% relief
How which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we went to the bank and asked them for an update. after waiting an HOUR for a manager | 1 |
Top States
| State | Complaints |
|---|---|
| and then redirected us BACK to the original customer support ( with a different phone number? ). since it was the generic customer support | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| there's a TON of phonecalls happening after this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything
which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to at t, and the most recent logged activity is at the end, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we went to the bank and asked them for an update. after waiting an HOUR for a manager", and the single most common underlying issue is "there's a TON of phonecalls happening after this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything have?
which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything respond to complaints on time?
which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything has a 0% timely response rate to CFPB complaints.
What is the most common complaint about which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything?
The most common issue reported against which they couldnt do anything and gave us a new number to call. that phone number turned out to be the mortgage customer support and after holding we spoke with a rep who said they couldn't do anything either. they then forwarded us to a new customer service rep. that person said they also couldnt do anything is "there's a TON of phonecalls happening after this" in the "we went to the bank and asked them for an update. after waiting an HOUR for a manager" product category.
Read our methodology — how this data is sourced, computed, and verified.
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