2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 5.7K–5.8K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
which the bank says were made by me.,,HOME BANCSHARES 1
which the bank upon completion of their processes 1
which the BofA rep said was strange because the person using the card used a chip 1
which the center should have been open at the time I called. 1
which the CFPB and credit bureaus rely on for uniform and accurate consumer data reporting. 1
which the Commissioner of Financial Regulation found to be an integrated financial services company engaged in purchasing and servicing portfolios of consumer debt that it acquires at a large discount. '' XXXX XXXX XXXX ( XXXX ) 1
which the court had struck down 1
which the customer representative admitted does not show the expiring points. I told her this was wrong and unfair 1
which the customer service representative said would take somewhere around two weeks ( 7-10 Business Days ). In the meantime 1
which the dealership verbally denied. 1
which the emergency room doctor and XXXX both reviewed. Why would there be any need for a XXXX to perform any services or treatment for my suspected XXXX issue? 1
which the employee has no way to intervene or stop 1
which the Federal Trade Commission ( FTC ) defines as debt parking. 1
which the hospital billing CSR said she was going to do. 1
which the law may consider trademark infringement and identity theft 1
which the Obama administration had been trying to get off the ground since spring XXXX. 1
which the previous agent had. She tried to call and said she couldnt reach a live agent. I requested that she create a three-way call so I could try to reach an agent. She tried twice 1
which the rep from XXXX gave. I had another call on the XXXX 1
which the representative stated was {$2300.00} and I promptly paid while still on the phone with XXXX. I was told that a message would be sent up to the total loss department to apply the insurance payment to payoff the loan to XXXX out the balance and that I would promptly receive the extended warranty refund as soon as it was received ; however 1
which the seller did not take a picture of. ) The seller admitted fault in our messages XXXX which I sent screen shots of to Paypal XXXX 1
which the thief knows to be false 2
which the USAA bank wanted to do. Also 1
which then created a hardship for me. Because they told me that the only way to modify the loan would be to not make payments for 90 days which then ruined my credit. They did not correct the error and continued to bill me incorrectly. This has been going on for over 12 years now 1
which then created an injured spouse. 1
which then made sense as to why HUD and the FBI were after XXXX XXXX back then. I recorded 2 conversations with XXXX 2
which then redirects me back to the phone system. I am now only able to reach an agent by reporting my card stolen as if it's a physical card ).,,AMERICAN EXPRESS COMPANY,WA,980XX,,Consent provided,Web,2023-08-02,Closed with explanation,Yes,N/A,7342037 1
which then stopped my wife 's automatic bill pay set within XXXX 's website. From the Wells Fargo side 1
which then they would only send by postal mail 1
which these furnishers and CRAs have failed to do. 2
which they absolutely did! Finally 1
which they accomplished in a timely and professional manner : 1. I was provided with a representative that personally handled my case. 2. The representative provided me with a direct line phone number and an email. 3. The representative was able to answer all of my questions immediately and was thoroughly familiar with all of the requirements 1
which they added at the end 1
which they advised they would not do. This erroneous collection notice has caused a nearly XXXX drop in my credit score 1
which they allowed 1
which they already had 1
which they always say will prevent them from having to take legal action 1
which they applied to our account for our XX/XX/XXXX 1
which they are aware of 1
which they are not considering. 1
which they are not entitled to since they are not part of the legal action. Further 1
which they are not providing to me. I will provide further email documentation that I have concerning this. I have many emails and photos that I have sent NAHAF Operations Manager XXXX XXXX 1
which they are now in the process of correcting. 1
which they assured me was fine to receive a refund check. I would like assistance with either obtaining that check or understanding why Nelnet is fraudulently claiming that I owe XXXX XXXX when I should only owe XXXX XXXX until they provide that reimbursement. 1
which they can proceed to use at ATMs as much as they want. The ATM reads the cloned card 1
which they claim was required. They stated that the request was to show proof of my drivers license 1
which they claim was where my monthly payments of more than {$70000.00} in the last three years went.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,XXXXX,,Consent provided,Web,2017-09-26,Closed with explanation,Yes,N/A,2685145 1
which they claimed to be the outcome but it was all a lie to steal from me and the banks. Since I thought it was part of the process 1
which they claimed we owed 1
which they clearly state was not done. ( I would not order the service of removal of a beehive for {$270.00} 1
which they confirmed to me over the phone. They refuse to tell me what the next steps are 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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