Total complaints
1
Filed since I or
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which they did the day I was approved for my card's complaint history from CFPB public records. 1 consumers have filed complaints since I or. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I or
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which they did the day I was approved for my card's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and after having to have the card re-mailed 2 times | 1 |
| State | Complaints |
|---|---|
| and several other times prior to with no problem | 1 |
| Issue | Complaints |
|---|---|
| called in and activated my card prior to heading up to Wal-Mart to pay off the layaway. My card never went through and so I had to get out of line to call in and figure out why. After speaking to the representative I was informed that a fraud alert was placed on the account and that I needed to verify some information. I verified with the representative my Name | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which they did the day I was approved for my card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I or, and the most recent logged activity is I ordered , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which they did the day I was approved for my card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and after having to have the card re-mailed 2 times", and the single most common underlying issue is "called in and activated my card prior to heading up to Wal-Mart to pay off the layaway. My card never went through and so I had to get out of line to call in and figure out why. After speaking to the representative I was informed that a fraud alert was placed on the account and that I needed to verify some information. I verified with the representative my Name".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which they did the day I was approved for my card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which they did the day I was approved for my card has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which they did the day I was approved for my card has a 0% timely response rate to CFPB complaints.
The most common issue reported against which they did the day I was approved for my card is "called in and activated my card prior to heading up to Wal-Mart to pay off the layaway. My card never went through and so I had to get out of line to call in and figure out why. After speaking to the representative I was informed that a fraud alert was placed on the account and that I needed to verify some information. I verified with the representative my Name" in the "and after having to have the card re-mailed 2 times" product category.
Read our methodology — how this data is sourced, computed, and verified.