Total complaints
1
Filed since Fina
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows stating it was denied because I didn't pay on the XXXX. I've paid after the XXXX throughout the year's complaint history from CFPB public records. 1 consumers have filed complaints since Fina. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Fina
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How stating it was denied because I didn't pay on the XXXX. I've paid after the XXXX throughout the year's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I contacted the manager at XXXX XXXX who contacted her UGA finance team and they left a comment on my original case that was opened on XXXX and closed the next day. She confirmed this is against my contract on the charge slipsXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX - Consumer has attached his statement. His promotional dates are showing an end date of XX/XX/XXXX on all packages in UAS system which is different than what's on his contract please see the attached statement provided by the consumer | 1 |
| State | Complaints |
|---|---|
| utilizing the grace period and this hasn't happened. The goal posts keep moving stating I made the payment outside of the grace period because it was received on XXXX but not processed until XXXX and that I didn't pay it by XXXX XXXX. The payment was setup in advance | 1 |
| Issue | Complaints |
|---|---|
| 3 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
stating it was denied because I didn't pay on the XXXX. I've paid after the XXXX throughout the year has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Fina, and the most recent logged activity is Finally, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, stating it was denied because I didn't pay on the XXXX. I've paid after the XXXX throughout the year reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I contacted the manager at XXXX XXXX who contacted her UGA finance team and they left a comment on my original case that was opened on XXXX and closed the next day. She confirmed this is against my contract on the charge slipsXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX - Consumer has attached his statement. His promotional dates are showing an end date of XX/XX/XXXX on all packages in UAS system which is different than what's on his contract please see the attached statement provided by the consumer", and the single most common underlying issue is "3".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating stating it was denied because I didn't pay on the XXXX. I've paid after the XXXX throughout the year: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
stating it was denied because I didn't pay on the XXXX. I've paid after the XXXX throughout the year has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
stating it was denied because I didn't pay on the XXXX. I've paid after the XXXX throughout the year has a 0% timely response rate to CFPB complaints.
The most common issue reported against stating it was denied because I didn't pay on the XXXX. I've paid after the XXXX throughout the year is "3" in the "I contacted the manager at XXXX XXXX who contacted her UGA finance team and they left a comment on my original case that was opened on XXXX and closed the next day. She confirmed this is against my contract on the charge slipsXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX - Consumer has attached his statement. His promotional dates are showing an end date of XX/XX/XXXX on all packages in UAS system which is different than what's on his contract please see the attached statement provided by the consumer" product category.
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