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Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 4.4K–4.5K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
state protections 3
state regulators 3
state relief program requirements 1
State Senate 3
STATE STREET BANK AND TRUST COMPANY 48
state tax liens and federal tax liens on credit reports and will not resume reporting these public record items on credit reports until XX/XX/XXXX 2
state that the service is nonrefundable. 1
state that they are not operating under any supervision. No legal document was sent to my house concerning the issue 1
state the Vin # ( s ) next to the vehicle color ( s ) separating each entry with respective dates for transparency and to avoid any possible misrepresentations. 1
state-issued ID 3
Statebridge Company 645
stated 1
stated no reason is given ''. When I asked for a supervisor 1
stated the merchant has the right to seek relief for any expenses incurred as a result of this cancellation not taking place in the required time frame ( 3 days ). The merchant could request that the contractual agreement is fully upheld and enforced. '' This contract should be considered null and void based on these issues : XXXX XXXX of XXXX breached the contract by ordering products prior to getting management approval. 1
stated : It is too early 1
stated CHL had everything they needed 1
stated everythings verified and emailed the operations team to reopen the account for immediate withdrawal 1
stated false and incorrect information 2
stated in an email : we make these underwriting exceptions and then we have liability down the road when the loans go bad and people point out that we violated our own guidelines.... The fulfillment process is a joke. 1
stated in its letter dated XX/XX/XXXX ( attached ) that Selene is in process of responding to the third QWR. 1
stated it was an assessed late fee on a card I made on-time payments to back on XX/XX/XXXXXXXX XXXX XXXX XXXX that paid off the card. 1
stated on XX/XX/XXXX that the wire was rejected and returned by TD Bank to XXXX XXXX XXXXXXXX XXXX XXXX Account 1
stated she would refer my file to their Special Handling Dept who would contact me within 72 hrs to correct and reinstate my credit card info to my credit report. When I called them back to follow up on XX/XX/XXXX 1
stated that all she needed was XXXX more paystubs 1
stated that credit bureaus and furnishers can not continue reporting unverifiable accounts. TransUnion is following the same reckless pattern ignoring my evidence 1
stated that he could not lift the hold and provided no further explanation. I then contacted NFCUs customer service at XXXX and spoke with a representative named XXXX in the Fraud Department. XXXX claimed that any check over {$1000.00} is subject to a hold 1
stated that I had good credit. However 2
stated that I may qualify for a full or partial discount. With an annual income of {$8000.00} 1
stated that I might be responsible if I could not provide additional documentation. 1
stated that I owed a personal loan debt of {$25.00} 2
stated that I should get the loan refinanced to reduce the payment. The funny this is no finance company wants to deal with consumer because they dont want to be tie to the fraud and abuse from Santander Consumer Loan is known for. The call was pointless today XXXX XXXX 1
stated that my foreclosure was now on hold and they would honor my request 1
stated that she had to call TD Retail Card Services to make sure everything was set on their end. At some point during the phone call 1
stated that the account was a mortgage 1
stated that the car loan was already funded 1
stated that the operations department decided on the amounts to distribute to me and my siblings because there were no instructions provided by my mother. He stated that the amounts in my mother 's accounts were divided by XXXX and we each received our portion. 1
stated that the payment was actually made by XXXX XXXX. This absolutely refutes Ocwen 's assertion that it paid the taxes on XXXX XXXX 1
stated that there was another verification method via my Drivers License. XXXX asked me what state the Drivers License was from. I replied 1
stated that there were no penalties/fees assessed for declined transactions or debits. 1
stated that they would handle the cases in house and THEN advised that we CEASE ALL CONVERSATION AND COMMUNICATIONS WITH XXXX FROM THAT POINT FORWARD. 1
stated thats how a lot of you XXXX men are 1
stated the above dispute claim were denied with the reason : a significant amount of time has passed since the date of the charge. Despite our efforts 1
stated the correct Apt number 1
stated their inability to provide the original application bearing my signature 1
stated they dont have to relay any info to me ( name on account ) regarding anything and monthly statement is all that is needed. 1
stated they had no record of receiving the documents but the department that handled that may not have entered it in their system. He stated it would take anywhere from five to seven business days to process the request. When I pointed out that the representative I spoke with the previous day told me 15- 20 minutes 1
stated they verified each account 3
stated to 3
stated we had 3 days before the money was to come out to cancel via call or fax. My husband said the money was to come out on XXXX XXXX. They did give my husband 1
stated {$6.00} delivery fee 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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