Total complaints
1
Filed since I th
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows stated she would refer my file to their Special Handling Dept who would contact me within 72 hrs to correct and reinstate my credit card info to my credit report. When I called them back to follow up on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since I th. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I th
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How stated she would refer my file to their Special Handling Dept who would contact me within 72 hrs to correct and reinstate my credit card info to my credit report. When I called them back to follow up on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they deleted the disputed item! After receiving the Dispute Results from TransUnion | 1 |
| State | Complaints |
|---|---|
| the Supervisor | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
stated she would refer my file to their Special Handling Dept who would contact me within 72 hrs to correct and reinstate my credit card info to my credit report. When I called them back to follow up on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I then fil, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, stated she would refer my file to their Special Handling Dept who would contact me within 72 hrs to correct and reinstate my credit card info to my credit report. When I called them back to follow up on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they deleted the disputed item! After receiving the Dispute Results from TransUnion", and the single most common underlying issue is "XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating stated she would refer my file to their Special Handling Dept who would contact me within 72 hrs to correct and reinstate my credit card info to my credit report. When I called them back to follow up on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
stated she would refer my file to their Special Handling Dept who would contact me within 72 hrs to correct and reinstate my credit card info to my credit report. When I called them back to follow up on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
stated she would refer my file to their Special Handling Dept who would contact me within 72 hrs to correct and reinstate my credit card info to my credit report. When I called them back to follow up on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against stated she would refer my file to their Special Handling Dept who would contact me within 72 hrs to correct and reinstate my credit card info to my credit report. When I called them back to follow up on XX/XX/XXXX is "XXXX XXXX XXXX" in the "they deleted the disputed item! After receiving the Dispute Results from TransUnion" product category.
Read our methodology — how this data is sourced, computed, and verified.