Total complaints
1
Filed since Bott
2026 data Public-data reference. official source
since they took over earlier this year
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows since they took over earlier this year's complaint history from CFPB public records. 1 consumers have filed complaints since Bott. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Bott
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
since they took over earlier this year complaint mix by product
- and SLS 1 100.0% – 0% relief
How since they took over earlier this year's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and SLS has not provided me with any proof of why I need to buy additional coverage | 1 |
Top States
| State | Complaints |
|---|---|
| is now saying I need to buy additional coverage.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing Holdings LLC,TX,76063,,Consent provided,Web,2019-08-29,Closed with explanation,Yes,N/A,3358082 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| SLS keeps saying I owe for the premium on this coverage that I never agreed to. I have NEVER missed a mortgage payment on this condo | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About since they took over earlier this year
since they took over earlier this year has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Bott, and the most recent logged activity is Bottom lin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, since they took over earlier this year reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and SLS has not provided me with any proof of why I need to buy additional coverage", and the single most common underlying issue is "SLS keeps saying I owe for the premium on this coverage that I never agreed to. I have NEVER missed a mortgage payment on this condo".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating since they took over earlier this year: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does since they took over earlier this year have?
since they took over earlier this year has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does since they took over earlier this year respond to complaints on time?
since they took over earlier this year has a 0% timely response rate to CFPB complaints.
What is the most common complaint about since they took over earlier this year?
The most common issue reported against since they took over earlier this year is "SLS keeps saying I owe for the premium on this coverage that I never agreed to. I have NEVER missed a mortgage payment on this condo" in the "and SLS has not provided me with any proof of why I need to buy additional coverage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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