since this is the second year in a row that they have failed to properly pay my insurance premiums. They have failed to resolve this issue to date. I was initially told it would be resolved by XXXX and XXXX

What the CFPB Record Shows About since this is the second year in a row that they have failed to properly pay my insurance premiums. They have failed to resolve this issue to date. I was initially told it would be resolved by XXXX and XXXX

since this is the second year in a row that they have failed to properly pay my insurance premiums. They have failed to resolve this issue to date. I was initially told it would be resolved by XXXX and XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I cal, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, since this is the second year in a row that they have failed to properly pay my insurance premiums. They have failed to resolve this issue to date. I was initially told it would be resolved by XXXX and XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they told me that they had no record of receiving reimbursement from my insurance company for the refund and that I would have to prove it. I then went online and found that my insurance company had in fact refunded Freedom {$2400.00}", and the single most common underlying issue is "they acknowledged that they had received the refund".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating since this is the second year in a row that they have failed to properly pay my insurance premiums. They have failed to resolve this issue to date. I was initially told it would be resolved by XXXX and XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.