Total complaints
1
Filed since It i
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows since they set the base of this plan lower than what market standard interest allows's complaint history from CFPB public records. 1 consumers have filed complaints since It i. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It i
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How since they set the base of this plan lower than what market standard interest allows's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| deceptive language | 1 |
| State | Complaints |
|---|---|
| so for years I have been unknowingly accruing compound interest on top of the interest that was owed without any such knowledge due to the definitive terms and text used at signing. | 1 |
| Issue | Complaints |
|---|---|
| because this plan does not explicitly explain to the borrower that there will be no repayment but rather | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
since they set the base of this plan lower than what market standard interest allows has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It i, and the most recent logged activity is It is cons, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, since they set the base of this plan lower than what market standard interest allows reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "deceptive language", and the single most common underlying issue is "because this plan does not explicitly explain to the borrower that there will be no repayment but rather".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating since they set the base of this plan lower than what market standard interest allows: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
since they set the base of this plan lower than what market standard interest allows has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
since they set the base of this plan lower than what market standard interest allows has a 0% timely response rate to CFPB complaints.
The most common issue reported against since they set the base of this plan lower than what market standard interest allows is "because this plan does not explicitly explain to the borrower that there will be no repayment but rather" in the "deceptive language" product category.
Read our methodology — how this data is sourced, computed, and verified.