2026 data Public-data reference. official source

Companies: O

Companies starting with O that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.9K companies starting with "O"

Showing 1.1K–1.1K of 5.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
only repeating that the reasons do not matter and BofA can do whatever they want with no need to justify it. I again requested a supervisor to deal with this blantant non-responsive response 1
only shareholder and 100 % shareholder. 1
only stating that he or she works out of their office in XXXX 1
only stating that this is Chases practice and refused to update the credit reporting agencies that this is an actual Business Credit Card. If so it would not allow Chase to report it on my personal credit file so he refused my request. 1
only stating that this is Chases practice and refused to update the credit reporting agencies that this is an actual XXXX Credit Card. If so it would not allow XXXX to report it on my personal credit file so he refused my request. 2
only stating that this is XXXX practice.,,EQUIFAX 1
only that I am asking for grace 1
only that is occurred on the prior Friday. 1
only that it is possible. This is an outrage. 1
only that it was left unattended. I did not sign for it nor did I have the opportunity to do so. No one was home. I live in XXXX 1
only that the first deposit should be made by XX/XX/year>. 1
only the as of XX/XX/XXXX '' is showing. As of in EXHIBIT 2A the month of XXXX shows as OK. 1
only the 1/6 of the promotional balance was due on XX/XX/XXXX. So I made a payment of {$42.00} on XX/XX/XXXX to the XXXX statement 1
only the card that I have in my possession was a Mastercard issued by XXXX 1
only the Co-Borrower. With my brother 's permission 1
only the customer can request that. I then proceeded to request a cancellation of the XXXX month lease so that I could resign a XXXX month lease option and the representative said they arent allowed to do that. I then asked to speak with someone who can authorize a contract change and the representative proceeded to tell me that Koalafi cant do it. I then asked to speak a manager or supervisor that can assist in changing my contract and they transferred me back to XXXX who proceeded to tell me the exact same things as he did the day prior. XXXX also informed me that he would put in a request to have a case manager review my file and they would call me in XXXX business days. THEY NEVER CALLED. 1
only the general Fraud Department number 1
only the holder in due course can enforce a financial instrument. XXXX 1
only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX 1
only the PNC wire transfer desk had to solve this issue. He mentioned had no authority as a manager to make any steps to solve the issue even though I told him 1
only the reverse is true as documented in the attached 32 pages of 40+ emails that represent only some of the emails that homeowners have sent to SPS over the past five months. All homeowner emails sent to SPS were immediately acknowledged as received '' by SPS per SPS emailed notifications acknowledging SPS receipt of homeowner emails. SPS acknowledged as received '' emails stated : Select Portfolio Servicing 1
only then will I accept your inquiry. Otherwise you will have to remove any negative remarks made on my credit files. 1
only thing they were able to say was contact the person who sent you the check of course I did 1
only this time 1
only this XXXX which was used at Chase with all of my personal information. 1
only through the date you pay your loan in full. In your inquiry 1
only to accept continuing their service for the entire year. 1
only to be advised to approach my credit card company for a refund. 1
only to be connected to a recording say 1
only to be connected to a representative who spoke condescendingly. I had many questions 1
only to be disconnected before any changes could be made. Despite my phone number being in the record 1
only to be further stonewalled and ignored. Aside from their canned 1
only to be given the runaround 1
only to be handed generic denials and vague statements of verification that protect the furnishers while leaving consumers like me powerless. 1
only to be hit over the head with a new bill about old services I've already paid.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Convergent Resources 1
only to be hung up on. 1
only to be informed that a system-triggered measure required me to submit my ID and social security card by mail to remove the freeze. 1
only to be informed that the card would be delivered today 1
only to be met with a sense of finality and the notion that it was too late 1
only to be on hold for so long that the phone would hang up. 1
only to be presented with confusing and vague information from Navient.,,Navient Solutions 1
only to be put on endless hold '' and then to connect with someone who may or may not have the least idea a ) what's going on ; b ) how to address my situation ; c ) who is in any way trained to address my situation. Over the course of three weeks 1
only to be stonewalled by the company. We discussed just refunding the customer their payment 1
only to be told by ( I think her name was XXXX ) that there was no program available. I then asked to speak to a supervisor- ( I did not get his name ). He said that my account is still showing deliquent 1
only to be told by a representative that I did not get approved for the modification but was approved for a re-payment plan ''. Surprised and upset because this was not verbally discussed 1
only to be told by an automatic voice that there was no one to help me and I should call back another time. It then hung up on me. 1
only to be told in XX/XX/XXXX that the modification would actually increase my monthly payment. Knowing this was the opposite result they then said to write a letter to not accept this modification and let them re-submit it. I said what if this doesn't change? They told me not to worry at the very least they would do a workout for the past payments. So 1
only to be told no once more. This only breeds false hope 1
only to be told once again that Zelle was responsible for the restriction. 1
only to be told that Citi Bank still could not verify my identity using my phone number. My only option 1

About this letter-indexed view

This page lists every company beginning with the letter O that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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