2026 data Public-data reference. official source

Companies: O

Companies starting with O that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.9K companies starting with "O"

Showing 1.0K–1.1K of 5.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
ONLY because I thought I already made a payment. It happens! Ive never missed a payment prior to thinking I ALREADY made a payment in XXXX! 1
only billing statements were provided 1
only body work. Is that true? If the car stop working for charging the wrong fuel and left me in the middle of nowhere 1
only by mail. I advised her that her response was not adequate and very convenient for her law firm to all of a sudden '' discover they had sent the paperwork. 1
only by submitting additional documentation. Finally 1
only citing a vague and unexplained reference number : XXXX. 1
only collecting the proceeds not assets 1
only communication was a few emails that my account was past due and I had no idea which account they were even contacting me about because I logged into the portal as they instructed. Wait times can be 2+ hours to call sometimes so it was impossible to get answers. All I want is my credit corrected 3
only contact ever from them is marketing and ads- again advised XXXX pay it myself and call back with a ticket number so they will take care of it- in XXXX 1
only email and fax. 1
only employees 1
only estimated value. at or above the newly assessed value post re-model just prior to the septic issue. Though some work has been done to make the home livable 1
ONLY EVIDENCES THAT THE TRANSACTION WAS EXTINGUISHED BY WFHM DEPOSITING SAID NOTE. THE FACT OF THE MATTER IS THAT AS I HAVE RESEARCHED THESE LAST FEW YEARS I HAVE FOUND OUT THAT THE CONSUMER AGREES TO GIVE THE LENDER '' ( BORROWER ) A CONSENSUAL INTEREST CALLED A MORTGAGE EVIDENCED BY A SECURITY DEED '' ( SECURITY AGREEMENT ) IN MY STATE 1
only fairness and the chance to save my home that my family has lived in for over 50 years. Additionally 1
only for another creditor 1
only for balance transfers and it can be seen from transactional history with them. Upon return to my home base in Virginia 1
only for her to figure out that she did 2
only for their representatives to hang up on me spontaneously without addressing my problem at all. This bank will absolutely attempt every tactic to frustrate its customers into being complacent with having their money stolen.,,PNC Bank N.A.,NY,11235,,Consent provided,Web,2016-05-07,Closed with monetary relief,Yes,No,1913843 1
only for them to tell me they can not handle my call. BOA has transferred me to different departments to include special loans department 1
only for your representative XXXX TO to tell me MY ACCOUNT DOESNT MAKE SENSE - AND I NEEDED TO SUBMIT THIS HELP TICKET. She agreed IDRs are not a requirement for consolidation. WHAT IS GOING ON????? Further more 1
only gave me access to the first 12 numbers in the account ( the last XXXX digits were obscured ). I explained this to the XXXX XXXX. representative 1
only giving us the loan modification alternative and not Forbearance. 1
only handled payment disputes 1
only hurt me financially. They are not willing to help with that either. XXXX XXXX ( the mortgage holder ) and SPS like to blame the other for the stance that they take and in that instance 1
only I can validate this debt. I do not validate this debt I contacted them multiple times but I never received any response yet 1
only I can validate this debt. I do not validate this debt. 25
only I can validate this debt. I do not validate this debt.,,EQUIFAX 2
only if the logo in the letter is your company logo 1
only if the payment amount is amended to $ XXXX/month.,,PDQ Check Exchange LC,UT,XXXXX,,Consent provided,Web,2020-06-19,Closed with explanation,Yes,N/A,3707080 1
ONLY if your company can produce the information requested above ; 7. ) You or your agency agree to pay all fees and interest ; 8. ) Any liens against alleged debtor will be removed immediately and verification of removal will be sent to alleged debtor notifying alleged debtor of removal. 1
only in person? ). We were traveling for much of the next two weeks and did not get a chance to follow up with the company. 1
only inquiries authorized by the consumer are permissible. 1
only inquiring. 1
only interested in making the issues worse. Attached are copies of all the correspondence we have submitted to various Nationstar 's departments and sent to several staff.,,NATIONSTAR MORTGAGE LLC,TN,37138,Older American,Consent provided,Web,2016-08-11,Closed with explanation,Yes,Yes,2060003 1
only just logged into my credit karma profile and the applications were automatically be submitted just after logon.,,Credit Karma 1
only later to be contradicted by XXXX XXXX. And as before 1
only legal public recording is with my county 1
only my electronic information. The agent told me that the dealer is who had been postal mailing me marketing materials all these years. 2
ONLY MY TRANSCRIPTS. I have been fighting with them ever since to get a copy of my diploma. 1
only offering a {$100.00} gift card. I stated to her I would hope she would make this situation right. XXXX never returned to check on things nor was she anywhere to be located. 1
only offering to send me a letter electronically 1
only on business days ; thus 1
only on the insurance repair money that Chase refuses to release ). Even with the closing of the insurance escrow account 1
ONLY ONE 1
only one CSR was professional and respectful to me. All other treated me like a deadbeat person. Where do you get off treating customer in such a poor manner. 1
only one of the disputed charges has been refunded. When I called Wells Fargo for an update 1
only one of these statements included information about the {$1.00} balance and that was the statement on XX/XX/XXXX. This lack of communication has left me in a position where I was unable to rectify the balance due to the lack of knowledge it even existed. I am now left with a 30 day late payment on my credit ( The 1st in my 18 years of credit history ) for a {$1.00} i wasn't even aware of.,,CAPITAL ONE FINANCIAL CORPORATION,FL,33458,,Consent provided,Web,2024-01-30,Closed with non-monetary relief,Yes,N/A,8251695 1
only one was authorized XX/XX/XXXX 1
only online 1
only providing an escrow assessment statement and automatically increasing the amount of automatic debit 1

About this letter-indexed view

This page lists every company beginning with the letter O that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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