2026 data Public-data reference. official source

Companies: O

Companies starting with O that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

PlainComplaint home → About this data

5.9K companies starting with "O"

Showing 1.1K–1.1K of 5.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
only to be told that the Bankruptcy was not removed and that he was not sure why I was told that it was. So I went ahead and filed another dispute on XX/XX/XXXX 1
only to be told that the information was theirs and that they provide a service to me at no cost. I ended the call without saying another word. at XXXX XXXX 1
only to be told that they could not remove the block. 1
only to be told that they were not processing it because they do not accept web banks. '' I was not informed of this policy for XXXX days 1
only to be told that they were not processing it because they do not accept XXXX XXXX '' I was not informed of this policy for XXXX days 1
only to be told to call disputes. When I called the dispute department 1
only to be told weeks later that this dispute was finally closed and there was nothing that could be done about it. She suggested I write to Client Relations ( which I did ) to complain on how the dispute was handled and hopefully Citibank might resolve this situation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
only to become stressed with more billings showing added fees & interest to what is only fees & interest!. I have XXXX 1
only to deny it within 6 days without explanation 1
only to discover that all the programs are fraudulent or at least set up in a way to minimize chances of applications being approved. For example 1
only to discover that the company was fraudulent and attempting to contact them was unsuccessful. In fact 1
only to end up with a much worse interest rate that will end up costing me tens of thousands of dollars over the life time of my loan.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Splash Financial 1
only to face disconnection again 1
only to find 1
only to find a new deferral posted to my account!! 1
only to find my account was once again overdrawn. Throughout this process 1
only to find none. We then called BOA customer service only to find you cant inquire on existing claims during the evening hours 1
only to find out a few days later that I had overpaid because of the texts that I kept receiving from them and they didnt even have the decency to return the money to me. I had to ask for it back 1
only to find out she a supervisor herself. I asked to speak with someone in upper Management 1
only to find out that they have greatly increased their financial difficulties. When a family believes they have finally overcome those difficulties 1
only to find out that they needed a new modification package -- this persona actually spoke to me and told me that neither XXXX 1
only to find out the phone number was not in service or no operator knew of the person or department. 1
only to find out was a no-reply email. It was too late 1
only to find that AGAIN I did not qualify for any help - and my payment would stay the same. I have been clear with them that it was because of their misleading information and seemingly untrained staff who give out false information that I feel as if they have conned me. At this point 1
only to find that nothing has transpired. Furthermore 1
only to find that PNC continued with the autopay in the amount of XXXX on XX/XX/XXXX! They were going to get their {$4700.00} even though autopay was discontinued 1
only to find that replacement cost insurance on a dwelling built at the turn of the century is so expensive that lenders do not require it. 1
only to get a denial letter two weeks later. I had called to inquire about the dispute 1
only to have it denied for XXXX. He put the cart before the horse is essentially what he was trying to convince me of. Again I told him that what he did was/is against the law 1
only to have it rescinded when it was brought to the head of Human Resources 1
only to have my home wrongfully 1
only to have subsequent letters say otherwise ; and 5 ) This letter instructed me 1
only to have the dispute determined accurate without a proper investigation 1
only to have the offer pulled a month later which we believe was illegal for SPS to offer us a deal that we complied with 1
only to have to listen to a recorded sales pitch 1
only to later discover that the same inaccurate information has reappeared 3
only to learn that I was not the only one facing such difficulties. It became evident that XXXX was employing questionable and unethical practices 1
only to learn that your company can not accept this form of payment either. 1
only to learn they are still falsely reporting to all 3 major credit reporting agencies. I am still trying to understand how they were able to just report the same inaccurate 1
only to miss the final payoff payment the 1
only to not receive a call. 1
only to other supervisors which as I've done in the past and doesn't get me anywhere. The rep did agree that someone higher up would reach out to me tomorrow and took my phone number but did not divulge a name or title. Today I have also logged the complaint with the CFPB something I should have done a month ago.,,CrossCountry Mortgage LLC,CT,XXXXX,,Consent provided,Web,2022-10-06,Closed with explanation,Yes,N/A,6056439 1
only to put it back on again? This XXXX Creditor did not give my credit for my payments and claim I did not make payments for almost an year which is just plain insane. ( If you take a good look at my Payment History '' You will see that I have always made my payments on time for all accounts and XXXX would have not been no different! I should not be responsible for the billing errors that that made and then wanted me to pay for it. I finally decided to 1
only to realize that under the fraud claims tab 1
only to receive a message stating that this is a XXXX XXXX number that is no longer in use. It's common for scammers to use XXXX XXXX 1
only to receive a standard boilerplate response ( also attached ) : Your full name including middle initial ( and XXXX - XXXX 1
only to receive an error message saying the Chase travel site was unable to load. I called Chase travel and they told me there was a red flag on my account stating that my card was not a card eligible for travel rewards. They transferred me to the rewards department 1
only to receive no satisfactory response or justification for this action. 1
only to receive XXXX message that said they investigated '' my cancellation and determined that {$120.00} is due back to me. I received this check in the mail 1
only to respond the exact same way months later as if nothing has happened since then. I dont believe they researched my case at all because they had no evidence or proof to support the original charge. 1

About this letter-indexed view

This page lists every company beginning with the letter O that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related

Browse all → | Rankings →