Total complaints
1
Filed since Then
2026 data Public-data reference. official source
only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Then. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Then
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX complaint mix by product
- last XXXX 1 100.0% – 0% relief
How only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| last XXXX ( XXXX ) I called Synchrony and asked the Customer Service Representative what the payoff amount would be on the Deferred Interest Account | 1 |
Top States
| State | Complaints |
|---|---|
| I discovered that I was being charged the full 24 month interest amount of {$6600.00} as though the Deferred Interest account had not been paid off! | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| ( that is not a Deferred Interest account ) that I was paying on also | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX
only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then a yea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "last XXXX ( XXXX ) I called Synchrony and asked the Customer Service Representative what the payoff amount would be on the Deferred Interest Account", and the single most common underlying issue is "( that is not a Deferred Interest account ) that I was paying on also".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX have?
only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX respond to complaints on time?
only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX?
The most common issue reported against only the payment amount. ) But then when I received my XX/XX/XXXX statement for XXXX is "( that is not a Deferred Interest account ) that I was paying on also" in the "last XXXX ( XXXX ) I called Synchrony and asked the Customer Service Representative what the payoff amount would be on the Deferred Interest Account" product category.
Read our methodology — how this data is sourced, computed, and verified.
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