Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
only the general Fraud Department number
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows only the general Fraud Department number's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
only the general Fraud Department number complaint mix by product
- which was 1 100.0% – 0% relief
How only the general Fraud Department number's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| which was at the end of XXXX ( now nearly three months after Suntrust bank had taken my {$1500.00} ) | 1 |
Top States
| State | Complaints |
|---|---|
| and when I called this number | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| though I missed the call and it went to voicemail. Someone in their fraud department stated they wanted to speak to me about my account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About only the general Fraud Department number
only the general Fraud Department number has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After send, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, only the general Fraud Department number reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which was at the end of XXXX ( now nearly three months after Suntrust bank had taken my {$1500.00} )", and the single most common underlying issue is "though I missed the call and it went to voicemail. Someone in their fraud department stated they wanted to speak to me about my account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating only the general Fraud Department number: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does only the general Fraud Department number have?
only the general Fraud Department number has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does only the general Fraud Department number respond to complaints on time?
only the general Fraud Department number has a 0% timely response rate to CFPB complaints.
What is the most common complaint about only the general Fraud Department number?
The most common issue reported against only the general Fraud Department number is "though I missed the call and it went to voicemail. Someone in their fraud department stated they wanted to speak to me about my account" in the "which was at the end of XXXX ( now nearly three months after Suntrust bank had taken my {$1500.00} )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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