2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 3.2K–3.3K of 25.6K

Company Complaints
I had already began financial commitments with the intention that I would be moving on XX/XX/XXXX 1
I had already purchased a new phone and no longer had any way of contacting the seller. 1
I had also asked them to cease & desist all collection & reporting actions until I verify the account and finish my investigation. 1
I had always financially prepared for any financial hit 1
I had an appointment on XX/XX/XXXX 1
I had an Auto Loan with them in which the term of agreement for the account to be paid off was in XXXX. However 1
I had an available balance of {$15.00} after all the charges highlighted in BBT XXXX Cleared were showing as having cleared my account. IF 1
I had an extremely lengthy conversation with XXXX '' ( id # XXXX ) during which we went over all my balances and payments over the preceding 4 months 1
I had an open unsecured line of credit for XXXX that Ive renewed annually for XXXX years. I would provide a log of payments made but I cant because this account has been closed by us. I encourage you to look at our payment history as proof. 1
I had an open unsecured line of credit for XXXX that Ive renewed annually for XXXX years. I would provide a log of payments made but XXXX cant because this account has been closed by us. I encourage you to look at our payment history as proof. 1
I had asked at the time of purchase 1
I had asked if this affects my credit score 1
I had asked the agent at National Recovery Agency why I was not contacted by phone or voicemail or through a letter in the mail. She said they had called me but they did not leave a voicemail because they said they are not allowed to leave voicemails if my name is not on my voicemail 1
I had asked XXXX to buy back the vehicle which they denied immediately within 24 hours. XXXX Customer Care was also limited in what they could provide me ; I had requested that they provide me with a letter stating the car was not to be given back to me until this software issue was fixed. My case manager was unable to do so and confirmed this is not something they can do with his direct supervisor. 1
I had assumed it had been closed due to never being used ) Since then 1
I had attempted to transfer {$3000.00} back to my external bank account after only making deposits into the account since XX/XX/XXXX 1
I had been cleared for bankruptcy after employment loss and medical issues and due to possible identity theft and issues with my bank account 1
I had been in constant contact with XXXX since XX/XX/2021. XXXX is a supervisor of Macys at ex XXXX - ID XXXX. He provided me his extension to get this resolved but he has been trying but unfortunately has been unsuccessful and dropped the ball. I have suffered ruined reputation 1
I had been in constant contact with XXXX since XX/XX/2021. XXXX is a supervisor of XXXX at ex XXXX - ID XXXX. He provided me his extension to get this resolved but he has been trying but unfortunately has been unsuccessful and dropped the ball. I have suffered ruined reputation 1
I had been on the phone an hour and was advised to call back the next day to see if the check could be made available to me then. 1
I had been paying for 17 months 2
I had been paying my mortgage regularly on the XXXX of the month 1
I had been paying since XXXX? I can obtain proof of all payments. 1
I had been refunded the extra I paid for the flexibility plan. I was confused 1
I had been separated since XX/XX/XXXX 1
I had been told that a Police report was a substantial part of the investigation process. On that day 1
I had bills due that day that I had to figure out how to pay since my account was essentially on lockdown. 1
I had called the original collection agency ( Resident Advocate ) which was able to transfer my call to the new agency ( Hunter Warfield ) which makes me wonder they are both related somehow. Looking through the websites it also seems they are related and not sure why they would be passing inaccurate information ahead This was the third time 1
I had called the XXXX County Clerk 's Office to see if such a case existed 1
I had called them anyway to dispute my situation 1
I had checked a box in both XXXX and XXXX of the recertification form 1
I had clearly indicated paperless communication preferences 1
I had confirmed that my direct billing was approved and saw no notification anywhere that direct billing would not be used for the XXXX statements 1
I had contacted the deputy commissioner office for the proving fact that I was incarcerated & an identity theft report. I will also be attaching it with this letter also. 1
I had contacted them and they said they do n't know why I did n't have the bonus and I should have had already. By logic 1
I had contacted US bank a while back requesting the payoff amount to have that completely paid off and I was given a balance required to pay it off 1
I had copied the VIN previous to seeing the car and leaving the XXXX XXXX XXXX XXXX XXXX XXXX ( through my phone 's clipboard as well ). I then told XXXX 1
I had decided to apply for an American Express Blue Cash Everyday credit card 1
I had decided to apply for an XXXX XXXX XXXX XXXX XXXX credit card 2
I had endeavored to authenticate my identity by uploading the affidavit of Identity via the TransUnion XXXX XXXX website after logging into my account. Regrettably 1
I had endeavored to authenticate my identity by uploading the affidavit of Identity via the XXXX XXXX XXXX website after logging into my account. Regrettably 1
I had enough with it and gave up. My question is why could I pay on my Unsubsidized loan only from XX/XX/XXXX 1
I had evidence that was ready to prove my case but these companies failed to act. 1
I had experienced several very slow months of business. It is true that 1
I had fewer qualifying transactions that month 1
I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost 4 weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes. 2
I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost XXXX weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes. 1
I had fully paid off the principal balance of {$650.00}. I should have a XXXX balance if all the interests are waived. 1
I had gone to a branch in XXXX 1
I had helpful customer service and support. I was sent a card and had my address changed as soon as I read the email. The one on file was not my current address 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related