2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 3.3K–3.3K of 25.6K

Company Complaints
I had i don't trust this company. Additionally 1
I had incurred a negative balance of {$810.00} XXXX {$140.00} of which were overdraft fees XXXX. I was contacted by XXXX XXXX 1
I had indicated that my wife has income from outside the XXXX 1
I had inquired about it and called Capital One immediately 1
I HAD INSPECTED AND GIVE APT DOOR KEY 1
I had it on anymore. 1
I had just moved again 1
I had just proven with documentation submitted to/by my California assemblyman representative that test results were being changed 2
I had just taken money from my reserves and was able to make these payments. 1
I had let it go since I couldn't win but for them now to take {$25.00} from me to open a new account which they allowed me to open it's reason enough to show the unjustice of this company and yet they keep saying that they are out to help military and their families? where is the help USAA?,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,FL,XXXXX,Servicemember,Consent provided,Web,2018-07-11,Closed with explanation,Yes,N/A,2959906 1
I had made a payment for {$1200.00} and on XX/XX/XXXX 2
I had made payments to NAVIENT totaling XXXX ( {$1200.00} ). On XX/XX/XXXX 1
I had made payments using the Wells Fargo Online system 1
I had made the final payment on my personal loan with them 2
I had met all of the terms 1
I had my completed order in hand when I left. When school started back 1
I had my first XX/XX/XXXX XXXX and the second one in XX/XX/XXXX. During these years my family suffered a great hardship due to the lack of income as you can probably imagine and I was unable to make payments on my loans during that time. I currently still have XXXX in my XXXX and will continue to take XXXX and XXXX XXXX in my eyes for the rest of my life. 1
I had my first XXXX XXXX XXXX and the second one in XX/XX/XXXX. During these years my family suffered a great hardship due to the lack of income as you can probably imagine and I was unable to make payments on my loans during that time. I currently still have XXXX in my XXXX and will continue to take XXXX and XXXX XXXX in my XXXX for the rest of my life. 1
I had my first XXXX XXXX XXXX and the second one in XX/XX/XXXX. During these years my family suffered a great hardship due to the lack of income as you can probably imagine and I was unable to make payments on my loans during that time. I currently still have XXXX in my XXXX and will continue to take XXXX and XXXX XXXX in my XXXX for the rest of my life. 1
I had NEVER been asked by ANY FORMER CAPITOL ONE CARD SERVICE CSR. 1
I had never been contacted by Hunter Warfield 1
I had never been notified by Barclays of the change in banks 1
I had never been offered a product 1
I had never heard of XXXX. '' They have not contacted me 1
I HAD NEVER MISSED A PAYMENT. It would nave zero sense to fumble the last payment on the loan prior the trade-in 1
I had never received a statement -- they were paperless 1
I had never received the phone call. I called back a week ago 1
I had never taken so much as a weeks vacation from work in my life. However 1
I had never used XXXX before and assumed that this was a variation of my online checking services 1
I had no access to borrow from the line of credit to ensure there was enough money in their account to pay for taxes 1
I had no access to the funds in Marcus and was told to wait another 23 business days for the money to become available '' againdespite it already having shown as available the day before. 1
I had no actual notice of fraudulent payment of these checks at this point. 1
I had no choice - my loan was purchased by NationStar. If you have a loan that has been purchased by NationStar 1
I had no choice but to accept the new terms. Chase is ethically 1
I had no choice but to leave with no loan - all because XXXX ca n't do her job correctly. She provided the wrong information 1
I had no choice but to pay via credit card and will incur interest for having done so. I have or had 7 other medical bills and have only been able to pay so much per month as every entity requires monthly payment. I did not use my credit cards to pay all of my medical bills 1
I had no communication via calls or letters stating that a debt was owed to the collection agency or the company they state they are collecting for 1
I had no contract obligations before the phones 1
I had no idea what paid for '' the 90 day trial ' actually meant ). Or 1
I had no intention to fraud the bank 1
I had no involvement with 1
I had no knowledge of this account and it appears to be fraud. I have been getting harassing phone calls in the wee hours of the night with regard to the account with XXXX XXXX XXXX XXXX According to US 1692c 1
I had no knowledge of this account and it appears to be fraud. I have been getting harassing phone calls in the wee hours of the night with regard to the account with XXXX XXXX XXXX XXXX According to US 1692c 2
I had no knowledge of. 1
I had no non-compliance issues 1
I had no option in my mobile app to view or pay for this new card 1
I had no reason to suspect he was a scammer and followed his instructions. 1
I had no reason to think they would keep the old fraud-associated account open and bill charges there. 1
I had no reason to trust or prioritize these communications 1
I had no say in who owned them. I am really at a loss as to what to do here. Any help would be appreciated.,,Navient Solutions 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related