Total complaints
2
Filed since Neve
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost 4 weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes.'s complaint history from CFPB public records. 2 consumers have filed complaints since Neve. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Neve
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost 4 weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had enough. I called the news paper and asked if they would do another article about the military family losing their family home. The newspaper agreed and called the bank about the impending article. It wasnt 24 hours later ; we got a call from someone claiming to be the secretary to the vice president of Wells Fargo. We knew it wasnt true but at least we got their attention. We finally got the modification! They really didnt modify anything. No interest rate change | 1 |
| I had enough. I called the news paper and asked if they would do another article about the military family losing their family home. The newspaper agreed and called the bank about the impending article. It wasnt 24 hours later ; we got a call from someone claiming to be the secretary to the vice president of XXXX XXXX. We knew it wasnt true but at least we got their attention. We finally got the modification! They really didnt modify anything. No interest rate change | 1 |
| Issue | Complaints |
|---|---|
| I guess that is why it was silent? They promised to show us as current | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost 4 weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Neve, and the most recent logged activity is Never did , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost 4 weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had enough. I called the news paper and asked if they would do another article about the military family losing their family home. The newspaper agreed and called the bank about the impending article. It wasnt 24 hours later ; we got a call from someone claiming to be the secretary to the vice president of Wells Fargo. We knew it wasnt true but at least we got their attention. We finally got the modification! They really didnt modify anything. No interest rate change", and the single most common underlying issue is "I guess that is why it was silent? They promised to show us as current".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost 4 weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost 4 weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost 4 weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I had forgotten to transfer the funds to the house paying account. I had already sent the check but by the time I realized I didnt transfer the funds the check had bounced. I called every day for almost 4 weeks to get someone to assist me. They told me since it was a paper check they where keeping it and would not resubmit it to the bank. I had to stop payment on the check and send a replacement. It even said replacement check in the notes. is "I guess that is why it was silent? They promised to show us as current" in the "I had enough. I called the news paper and asked if they would do another article about the military family losing their family home. The newspaper agreed and called the bank about the impending article. It wasnt 24 hours later ; we got a call from someone claiming to be the secretary to the vice president of Wells Fargo. We knew it wasnt true but at least we got their attention. We finally got the modification! They really didnt modify anything. No interest rate change" product category.
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