Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I had gone to a branch in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I had gone to a branch in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| each of these times they said they could not speak to me and that they required me to attend a branch location with two forms of ID. I had pleaded to them that I was in the XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| Florida with the assistance of banker XXXX XXXX who had assisted me call the wire department and file a fraud report under Regulation E. The associate was very helpful and could not understand how all of this was able to be done via the app and without any sort of formal checks. | 1 |
| Issue | Complaints |
|---|---|
| and that given the fraud incident this would be hard for me to do as I was nearly out of money. The fraud incident nearly took everything I had | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I had gone to a branch in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I had gone to a branch in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "each of these times they said they could not speak to me and that they required me to attend a branch location with two forms of ID. I had pleaded to them that I was in the XXXX XXXX", and the single most common underlying issue is "and that given the fraud incident this would be hard for me to do as I was nearly out of money. The fraud incident nearly took everything I had".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I had gone to a branch in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I had gone to a branch in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I had gone to a branch in XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I had gone to a branch in XXXX is "and that given the fraud incident this would be hard for me to do as I was nearly out of money. The fraud incident nearly took everything I had" in the "each of these times they said they could not speak to me and that they required me to attend a branch location with two forms of ID. I had pleaded to them that I was in the XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.