I filed a complaint to correct the accounting error. And made the XXXX payment on the phone with the help of an agent. This was posted on my checking account on XX/XX/XXXX. It was displayed as this on my bank statement : XX/XX/XXXX - Withdrawal from NEWREZ-SHELLPOINT ACH PMT ( - {$1000.00} ). Then around XX/XX/XXXX

What the CFPB Record Shows About I filed a complaint to correct the accounting error. And made the XXXX payment on the phone with the help of an agent. This was posted on my checking account on XX/XX/XXXX. It was displayed as this on my bank statement : XX/XX/XXXX - Withdrawal from NEWREZ-SHELLPOINT ACH PMT ( - {$1000.00} ). Then around XX/XX/XXXX

I filed a complaint to correct the accounting error. And made the XXXX payment on the phone with the help of an agent. This was posted on my checking account on XX/XX/XXXX. It was displayed as this on my bank statement : XX/XX/XXXX - Withdrawal from NEWREZ-SHELLPOINT ACH PMT ( - {$1000.00} ). Then around XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to And , and the most recent logged activity is And for th, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I filed a complaint to correct the accounting error. And made the XXXX payment on the phone with the help of an agent. This was posted on my checking account on XX/XX/XXXX. It was displayed as this on my bank statement : XX/XX/XXXX - Withdrawal from NEWREZ-SHELLPOINT ACH PMT ( - {$1000.00} ). Then around XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I made an payment online from my shellpoint account portal. And this payment was withdrew from my XXXX XXXX checking account on XX/XX/XXXX with the following description : XX/XX/XXXX - Withdrawl from NEWREZ-SHELLPOINT WEBPMTS ( - {$1000.00} ). But then around XX/XX/XXXX I tried to make the payment for the XXXX due date ( XX/XX/XXXX )", and the single most common underlying issue is "I called XXXX XXXX to reverse the XX/XX/XXXX payment on XX/XX/XXXX. This is how it's displayed in the bank statement XX/XX/XXXX - Withdrawal from NEWREZ-SHELLPOINT WEB PMTS Reversal Effective XX/XX/XXXX. I then call the bank and made the payment with the help of their agent and it's posted on my bank on XX/XX/XXXX. It's display as the following on my bank statement : XX/XX/XXXX - withdrawal from NEWREZ-SHELLPOINT ACH PMT ( - {$1000.00} ). So".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I filed a complaint to correct the accounting error. And made the XXXX payment on the phone with the help of an agent. This was posted on my checking account on XX/XX/XXXX. It was displayed as this on my bank statement : XX/XX/XXXX - Withdrawal from NEWREZ-SHELLPOINT ACH PMT ( - {$1000.00} ). Then around XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.