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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 25.0K–25.1K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
it took me a few months before being able to return and request additional paperwork. Once I did return I was told that I would need to request any additional information by filing a Freedom of Information Law ( FOIL ) request. 1
it took my information and then it went blank. I did not receive anyting so I filed a claim with paypal and XXXX. Paypal sent me XXXX of delivery of goods. However no furiture arrived. after looking for the email online XXXX I found several people in my positon. They said they ordered several things from kitchen goods to furniture to other items and instead they got mailed masks that they did not order. He is listed as a scammer thorugh paypal. Paypal has not been responsive and XXXX has rebilled the XXXX dollars to me 1
it took nearly a month to get my ex-wife to provide the XXXX XXXX to the property 1
it took over 2 months to get a decision 1
it took several requests to get the new loss mitigation application as well as a reinstatement request. In XX/XX/XXXX 1
it took them until XX/XX/XXXX to provide and through the whole process they can continue to degrade my credit. On top of that they can charge me penalties and interest for the year when I was unaware of any issue. I can understand if I was non-responsive but I have OM on speed dial Ive had so many conversations with them about this. Now my time frame before this becomes a serious delinquency on my credit is less than 2 weeks ( the OM rep XXXX notified me of this ). This will impact all my future loan transactions. How is it fair that they can re-open a paid off loan 2
it turned out that the default payment method in XXXX XXXX was 10 months. This was important because we needed both incomes to pay our mortgage and other bills. 1
it turns out 1
it turns out BofA started accumulating maintenance and service fees 1
it turns out that document must be mailed and not faxed or e-mailed. XXXX XXXX had the original copy at his desk 1
it turns out that Summit never had the Buyer pre-approved by Underwriting 1
it turns out that the reason behind the sudden drop in my savings rate was that my existing product 1
it typically prompts me to enter my loan number 1
it uses its habitual dysfunction as a deterrent against customer contact 1
it usually requires the agreement of both parties 1
it verified my identity on XXXX 's site. I have tried to explain that the addresses they have listed are in the wrong order 1
it verified my identity on XXXX XXXX site. I have tried to explain that the addresses they have listed are in the wrong order 2
it violates the following FCRA provisions : 15 U.S.C. 1681i ( a ) ( 1 ) ( A ) : Requires the consumer reporting agency to conduct a reasonable reinvestigation of any item of information disputed by a consumer. 1
it was your income is not sufficient 1
it was a Legal and Binding Contract '' - and that they REOPENED my ORIGINAL loan of from XXXX based on the Master Promissary Note 1
it was a blatant scammer who stole from multiple people including me. The reason for my near flawless record is because I have a KYC policy and verified every customer that I had on Paypal 1
It was a call with a purpose to HARRESS us. He would not let me speak 1
it was a complete waste of our time and got our hopes up. And in the end 1
it was a heinous use of the bait & switch. '' Offering someone an unsecured loan and then telling them then need to stop paying their bills is just reprehensible 1
it was a hotel-related charge. 1
it was a huge misunderstanding and miscommunication 3
it was a Human Error that caused this 1
it was a long wait and in the interim I was getting hit with late fees and my credit is now ruined. Before they had agreed 1
it was a mess. I was locked out of both my original Transunion and certainly had no TrueIdentity either. This is where my complaint concerning disclosure comes in. Your CSR people do not advise that by signing up for XXXX you will lose your original Transunion MyAccount nor does your website. Had I known that I would never had any interest in the XXXX. 1
it was a mistake. but 1
it was a nice gesture. However 1
it was a regular customer service representative who had no knowledge of anything. Ocwen keeps giving us the run around. 1
it was a validation letter requesting for proof of the alleged debt as required by Federal law. Please refer to the letter and read it carefully to understand the content. 1
it was activated already. Then I asked him to show me where overdraft was as there were no overdrafts in my checking account. At that time a woman told him to call credit card office. XXXX told me to come back around XXXX. After I went back to the bank 1
it was after the 15 days. So 1
it was all verbal at no risk or so thought. 1
it was all XXXX fault,,Early Warning Services 1
it was allowed or no error was made. 1
it was already about as not taken care of as was possible. Clearly PHH is perfectly fine with my name being advertised in the newspaper as a delinquent. If this had played out 1
it was already accruing interest. This is extremely shady to me. How can you collect interest on a bill that you were never notified you owed on? I had no idea this bill was sent to the debt collection agency USCB and they were now trying to demand that I pay interest on this bill I never knew existed there. 1
it was always covered in my escrow. 1
it was always stated that the amount was calculated from XXXX XXXX 1
it was always the plan for Buyer XXXX to purchase a home on his own 1
It was an accident. It 's out of our hands. '' He thanked XXXX and left the call. XXXX gave me his personal information to call him if I needed to. ( for what?? ) He also stated I could contact the office of the XXXX of the bank for higher resolution. I called the OCC who referred me to your agency. 1
it was an error in their accounting system as their system was reporting that it had taken the full statement balance from my bank account 1
it was an unauthorized transaction. I tried to explain several times with the hope that they returned my money 1
it was and has been the XXXX of the month. 1
it was announced that XXXX XXXX XXXX and XXXX XXXX XXXX would bid to save XXXX from bankruptcy. On XX/XX/XXXX 1
it was announced that XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX would bid to save Bon-Ton from bankruptcy. On XX/XX/XXXX 1
it was answered by a woman who identified the business as XXXX XXXX XXXX XXXX XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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