Total complaints
1
Filed since I di
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it was a complete waste of our time and got our hopes up. And in the end's complaint history from CFPB public records. 1 consumers have filed complaints since I di. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I di
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it was a complete waste of our time and got our hopes up. And in the end's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but then it didn't work on their end because of some finance issues they saw. I understood that | 1 |
| State | Complaints |
|---|---|
| the communication stopped in the middle of us working on a different way to refinance with the same department and person. We received a denial letter from that department a week before we received that Loss Mitigation denial stating our credit application was incomplete ''. We know it was not as we submitted the documentation and kept documentation of the submittal and we were still getting correspondence up to that point and everything was supposedly good. Again | 1 |
| Issue | Complaints |
|---|---|
| the gentleman that was helping us completely stopped responding to my emails and my phone calls. I understand that what was being asked could put someone in a compromising position should we not be able to repay or other red flags | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it was a complete waste of our time and got our hopes up. And in the end has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I di, and the most recent logged activity is I did that, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it was a complete waste of our time and got our hopes up. And in the end reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but then it didn't work on their end because of some finance issues they saw. I understood that", and the single most common underlying issue is "the gentleman that was helping us completely stopped responding to my emails and my phone calls. I understand that what was being asked could put someone in a compromising position should we not be able to repay or other red flags".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it was a complete waste of our time and got our hopes up. And in the end: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it was a complete waste of our time and got our hopes up. And in the end has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it was a complete waste of our time and got our hopes up. And in the end has a 0% timely response rate to CFPB complaints.
The most common issue reported against it was a complete waste of our time and got our hopes up. And in the end is "the gentleman that was helping us completely stopped responding to my emails and my phone calls. I understand that what was being asked could put someone in a compromising position should we not be able to repay or other red flags" in the "but then it didn't work on their end because of some finance issues they saw. I understood that" product category.
Read our methodology — how this data is sourced, computed, and verified.