I discovered that a NEW charge from XXXX XXXX of {$2600.00} had posted to the NEW Chase Freedom credit card ... XXXX Also XXXX fraudulent charges for {$2900.00} were posted on XX/XX/XXXX and deducted from our checking account using the FIRST debit card ... XXXX ( canceled on XX/XX/XXXX ) *Both reported to Chase Freedom and Chase Bank respectively/ cards canceled /new cards sent again.

What the CFPB Record Shows About I discovered that a NEW charge from XXXX XXXX of {$2600.00} had posted to the NEW Chase Freedom credit card ... XXXX Also XXXX fraudulent charges for {$2900.00} were posted on XX/XX/XXXX and deducted from our checking account using the FIRST debit card ... XXXX ( canceled on XX/XX/XXXX ) *Both reported to Chase Freedom and Chase Bank respectively/ cards canceled /new cards sent again.

I discovered that a NEW charge from XXXX XXXX of {$2600.00} had posted to the NEW Chase Freedom credit card ... XXXX Also XXXX fraudulent charges for {$2900.00} were posted on XX/XX/XXXX and deducted from our checking account using the FIRST debit card ... XXXX ( canceled on XX/XX/XXXX ) *Both reported to Chase Freedom and Chase Bank respectively/ cards canceled /new cards sent again. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We a, and the most recent logged activity is We also ac, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I discovered that a NEW charge from XXXX XXXX of {$2600.00} had posted to the NEW Chase Freedom credit card ... XXXX Also XXXX fraudulent charges for {$2900.00} were posted on XX/XX/XXXX and deducted from our checking account using the FIRST debit card ... XXXX ( canceled on XX/XX/XXXX ) *Both reported to Chase Freedom and Chase Bank respectively/ cards canceled /new cards sent again. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as well as all associated XXXX products XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) *Removed all cards from all digital wallets Meanwhile", and the single most common underlying issue is "9 charges from XXXX were present on Card ... XXXX ( which we had not even received in the mail yet ) totaling {$860.00} obviously same as attempted on XXXX ... XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I discovered that a NEW charge from XXXX XXXX of {$2600.00} had posted to the NEW Chase Freedom credit card ... XXXX Also XXXX fraudulent charges for {$2900.00} were posted on XX/XX/XXXX and deducted from our checking account using the FIRST debit card ... XXXX ( canceled on XX/XX/XXXX ) *Both reported to Chase Freedom and Chase Bank respectively/ cards canceled /new cards sent again.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.