Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I discovered that almost the entire savings account balance's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I discovered that almost the entire savings account balance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there were a couple of unauthorized activities from my Citibank account. I noticed them and immediately informed Citibank to stop the transfers or freeze my account when their status was still pending. Despite reaching out to different Citibank departments with the same request | 1 |
| State | Complaints |
|---|---|
| i.e. {$21000.00} in total | 1 |
| Issue | Complaints |
|---|---|
| including contacting Citibank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I discovered that almost the entire savings account balance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I discovered that almost the entire savings account balance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there were a couple of unauthorized activities from my Citibank account. I noticed them and immediately informed Citibank to stop the transfers or freeze my account when their status was still pending. Despite reaching out to different Citibank departments with the same request", and the single most common underlying issue is "including contacting Citibank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I discovered that almost the entire savings account balance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I discovered that almost the entire savings account balance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I discovered that almost the entire savings account balance has a 0% timely response rate to CFPB complaints.
The most common issue reported against I discovered that almost the entire savings account balance is "including contacting Citibank" in the "there were a couple of unauthorized activities from my Citibank account. I noticed them and immediately informed Citibank to stop the transfers or freeze my account when their status was still pending. Despite reaching out to different Citibank departments with the same request" product category.
Read our methodology — how this data is sourced, computed, and verified.