Total complaints
1
Filed since For
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I discovered that my rate has jumped to XXXX %. My credit score has gone up to XXXX and back down under XXXX in the past year due to high utilization. However's complaint history from CFPB public records. 1 consumers have filed complaints since For . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since For
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I discovered that my rate has jumped to XXXX %. My credit score has gone up to XXXX and back down under XXXX in the past year due to high utilization. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have a XXXX branded XXXX from Synchrony bank. When I got the card | 1 |
| State | Complaints |
|---|---|
| my credit is now back up over XXXX with XXXX and XXXX ( BOTH of whom are still using the OUTDATED and OBSOLETE XXXX XXXX credit scoring system instead of the XXXX XXXX or upgrading to the more ACCURATE XXXX XXXX XXXX ) and XXXX with XXXX. Yet | 1 |
| Issue | Complaints |
|---|---|
| I have had the card for more than two years | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I discovered that my rate has jumped to XXXX %. My credit score has gone up to XXXX and back down under XXXX in the past year due to high utilization. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to For , and the most recent logged activity is For exampl, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I discovered that my rate has jumped to XXXX %. My credit score has gone up to XXXX and back down under XXXX in the past year due to high utilization. However reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have a XXXX branded XXXX from Synchrony bank. When I got the card", and the single most common underlying issue is "I have had the card for more than two years".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I discovered that my rate has jumped to XXXX %. My credit score has gone up to XXXX and back down under XXXX in the past year due to high utilization. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I discovered that my rate has jumped to XXXX %. My credit score has gone up to XXXX and back down under XXXX in the past year due to high utilization. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I discovered that my rate has jumped to XXXX %. My credit score has gone up to XXXX and back down under XXXX in the past year due to high utilization. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against I discovered that my rate has jumped to XXXX %. My credit score has gone up to XXXX and back down under XXXX in the past year due to high utilization. However is "I have had the card for more than two years" in the "I have a XXXX branded XXXX from Synchrony bank. When I got the card" product category.
Read our methodology — how this data is sourced, computed, and verified.