I did not receive any correspondence in XXXX XXXX XXXX or XXXXXXXX XXXX XXXX stating that my insurance coverage had lapsed. I only was notified with a XX/XX/XXXX account statement that my mortgage was going to increase in XX/XX/XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,GA,30518,,Consent provided,Web,2023-03-01,Closed with explanation,Yes,N/A,6627150

What the CFPB Record Shows About I did not receive any correspondence in XXXX XXXX XXXX or XXXXXXXX XXXX XXXX stating that my insurance coverage had lapsed. I only was notified with a XX/XX/XXXX account statement that my mortgage was going to increase in XX/XX/XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,GA,30518,,Consent provided,Web,2023-03-01,Closed with explanation,Yes,N/A,6627150

I did not receive any correspondence in XXXX XXXX XXXX or XXXXXXXX XXXX XXXX stating that my insurance coverage had lapsed. I only was notified with a XX/XX/XXXX account statement that my mortgage was going to increase in XX/XX/XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,GA,30518,,Consent provided,Web,2023-03-01,Closed with explanation,Yes,N/A,6627150 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Free, and the most recent logged activity is Freedom mo, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I did not receive any correspondence in XXXX XXXX XXXX or XXXXXXXX XXXX XXXX stating that my insurance coverage had lapsed. I only was notified with a XX/XX/XXXX account statement that my mortgage was going to increase in XX/XX/XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,GA,30518,,Consent provided,Web,2023-03-01,Closed with explanation,Yes,N/A,6627150 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they have signed me up for force-placed insurance even after I reached out to them on XXXX XXXX ( faxed them all documents on XX/XX/XXXX ) with documentation proving that I did not have a lapse in coverage. I provided every monthly payment history for auto owners from XX/XX/XXXX to XX/XX/XXXX to show them that I had coverage. I even included a renewal letter with XXXX to show them I had insurance with XXXX up until XX/XX/XXXX", and the single most common underlying issue is "but I decided not to renew because we were going with auto owners whose coverage started at XXXX XXXX on XX/XX/XXXX. I did my due diligence to get them to rectify the situation".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I did not receive any correspondence in XXXX XXXX XXXX or XXXXXXXX XXXX XXXX stating that my insurance coverage had lapsed. I only was notified with a XX/XX/XXXX account statement that my mortgage was going to increase in XX/XX/XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,GA,30518,,Consent provided,Web,2023-03-01,Closed with explanation,Yes,N/A,6627150: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.