Total complaints
1
Filed since A fe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I did not write down her name who in turn gave me the same answer's complaint history from CFPB public records. 1 consumers have filed complaints since A fe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since A fe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I did not write down her name who in turn gave me the same answer's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received an automated message via the Chase secure account saying that transactions for this card should be used for business purposes only ( I had been using it recently for withdrawals for my son 's school lunch program ). When I responded to the email they said that the message was automated but still wanted to discuss getting me established on a personal account. I should also mention that the fraud department was involved on my file because someone had opened a Chase account fraudulently last year and attempted a few more times again. I still stuck with Chase though as they handled it very professionally in terms of how to handle preventing future identity theft ( I now have a freeze on my credit | 1 |
| State | Complaints |
|---|---|
| that I would have to close this account and apply for a brand new account from scratch. She also mentioned that their bank policies have changed since XXXX and that back then they could transfer this over to business but are not able to reverse the process. Only close the account. I too thought this was not a fair solution so I then was transferred to the floor manager | 1 |
| Issue | Complaints |
|---|---|
| I called and originally spoke to a rep named XXXX in customer service | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I did not write down her name who in turn gave me the same answer has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to A fe, and the most recent logged activity is A few days, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I did not write down her name who in turn gave me the same answer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received an automated message via the Chase secure account saying that transactions for this card should be used for business purposes only ( I had been using it recently for withdrawals for my son 's school lunch program ). When I responded to the email they said that the message was automated but still wanted to discuss getting me established on a personal account. I should also mention that the fraud department was involved on my file because someone had opened a Chase account fraudulently last year and attempted a few more times again. I still stuck with Chase though as they handled it very professionally in terms of how to handle preventing future identity theft ( I now have a freeze on my credit", and the single most common underlying issue is "I called and originally spoke to a rep named XXXX in customer service".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I did not write down her name who in turn gave me the same answer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I did not write down her name who in turn gave me the same answer has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I did not write down her name who in turn gave me the same answer has a 0% timely response rate to CFPB complaints.
The most common issue reported against I did not write down her name who in turn gave me the same answer is "I called and originally spoke to a rep named XXXX in customer service" in the "I received an automated message via the Chase secure account saying that transactions for this card should be used for business purposes only ( I had been using it recently for withdrawals for my son 's school lunch program ). When I responded to the email they said that the message was automated but still wanted to discuss getting me established on a personal account. I should also mention that the fraud department was involved on my file because someone had opened a Chase account fraudulently last year and attempted a few more times again. I still stuck with Chase though as they handled it very professionally in terms of how to handle preventing future identity theft ( I now have a freeze on my credit" product category.
Read our methodology — how this data is sourced, computed, and verified.