I did not receive an email back until XX/XX/XXXX verifying that the bank has received a modification request. And it was under review. Speaking with the home ownership center

What the CFPB Record Shows About I did not receive an email back until XX/XX/XXXX verifying that the bank has received a modification request. And it was under review. Speaking with the home ownership center

I did not receive an email back until XX/XX/XXXX verifying that the bank has received a modification request. And it was under review. Speaking with the home ownership center has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rush, and the most recent logged activity is Rushmore l, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I did not receive an email back until XX/XX/XXXX verifying that the bank has received a modification request. And it was under review. Speaking with the home ownership center reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on which I was not notified. I only found out I was in forclosre when I called in about a modification request i had put in that was never completed.. this was in XX/XX/XXXX i had previously put in multiple requests to dispute the fee and payment", and the single most common underlying issue is "then they sold the loan to Rushmore servicing".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I did not receive an email back until XX/XX/XXXX verifying that the bank has received a modification request. And it was under review. Speaking with the home ownership center: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.