I believe XX/XX/XXXX is the last day I physically sent an email and more documentation But back to the phone Conversations between Citi XXXX card and I in XXXX Citi XXXX card told they were waiting on XXXX XXXX to contact them And that they would put the disputed amount back in a conditional credit. And like I said its still showing that its disputed that the dispute is in progress and then it also says on their website that it should be resolved no later than XX/XX/XXXX and they never gave me the conditional credit by law how long do we have to wait for XXXX international to contact them and how long does Citi XXXX card have to resolve this dispute.Can they just leave it in dispute status forever. This was a fraudulent charge. I am not paying interest on the charge at least only because the card is still on a promo of interest-free

What the CFPB Record Shows About I believe XX/XX/XXXX is the last day I physically sent an email and more documentation But back to the phone Conversations between Citi XXXX card and I in XXXX Citi XXXX card told they were waiting on XXXX XXXX to contact them And that they would put the disputed amount back in a conditional credit. And like I said its still showing that its disputed that the dispute is in progress and then it also says on their website that it should be resolved no later than XX/XX/XXXX and they never gave me the conditional credit by law how long do we have to wait for XXXX international to contact them and how long does Citi XXXX card have to resolve this dispute.Can they just leave it in dispute status forever. This was a fraudulent charge. I am not paying interest on the charge at least only because the card is still on a promo of interest-free

I believe XX/XX/XXXX is the last day I physically sent an email and more documentation But back to the phone Conversations between Citi XXXX card and I in XXXX Citi XXXX card told they were waiting on XXXX XXXX to contact them And that they would put the disputed amount back in a conditional credit. And like I said its still showing that its disputed that the dispute is in progress and then it also says on their website that it should be resolved no later than XX/XX/XXXX and they never gave me the conditional credit by law how long do we have to wait for XXXX international to contact them and how long does Citi XXXX card have to resolve this dispute.Can they just leave it in dispute status forever. This was a fraudulent charge. I am not paying interest on the charge at least only because the card is still on a promo of interest-free has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The superv, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I believe XX/XX/XXXX is the last day I physically sent an email and more documentation But back to the phone Conversations between Citi XXXX card and I in XXXX Citi XXXX card told they were waiting on XXXX XXXX to contact them And that they would put the disputed amount back in a conditional credit. And like I said its still showing that its disputed that the dispute is in progress and then it also says on their website that it should be resolved no later than XX/XX/XXXX and they never gave me the conditional credit by law how long do we have to wait for XXXX international to contact them and how long does Citi XXXX card have to resolve this dispute.Can they just leave it in dispute status forever. This was a fraudulent charge. I am not paying interest on the charge at least only because the card is still on a promo of interest-free reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it was all in misunderstanding. My husband took out cash to pay him & tried to hand him a XXXX bill and he said no no", and the single most common underlying issue is "there was a couple standing behind us that they were trying to charge {$600.00} because they brought two laptops into the country. One was a personal laptop and one was a work laptop. There was someone else coming to talk to them too. This was a very uncomfortable situation. There was all kinds of officers around.We felt Uncomfortable there was no cell phones allowed signs everywhere. There were cameras everywhere It felt like we were being booked to go to jail. I explained all this to Citi over and over again that anything over {$49.00} was a fraudulent charge that we only agreed to {$49.00} being charged on the card because that is what the supervisor told us".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I believe XX/XX/XXXX is the last day I physically sent an email and more documentation But back to the phone Conversations between Citi XXXX card and I in XXXX Citi XXXX card told they were waiting on XXXX XXXX to contact them And that they would put the disputed amount back in a conditional credit. And like I said its still showing that its disputed that the dispute is in progress and then it also says on their website that it should be resolved no later than XX/XX/XXXX and they never gave me the conditional credit by law how long do we have to wait for XXXX international to contact them and how long does Citi XXXX card have to resolve this dispute.Can they just leave it in dispute status forever. This was a fraudulent charge. I am not paying interest on the charge at least only because the card is still on a promo of interest-free: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.