2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 10.4K–10.4K of 25.6K

Company Complaints
in direct violation of : FCRA 1681i ( a ) ( 5 ) prohibits reinsertion of disputed information without proper verification XXXX XXXX bars ongoing updates on closed/charged-off accounts Each reopening and closure further suppressed my XXXX XXXX 1
in direct violation of : XXXX 1
in direct violation of f... 1
in direct violation of FCRA 1681c-2 2
in direct violation of FCRA and GLBA provisions designed to protect consumer information and privacy. 1
in direct violation of federal law. 4
in direct violation of Metro 2 standards and FCRA 607 ( b ) ( reasonable procedures to assure maximum possible accuracy ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,XXXXX,,Consent provided,Web,2025-09-24,Closed with explanation,Yes,N/A,16152819 1
in direct violation of my rights under federal law. Experians actions violate multiple provisions of the Fair Credit Reporting Act ( FCRA ) and the Fair and Accurate Credit Transactions Act ( FACTA ) 1
in direct violation of my rights under the Truth in Lending Act ( TILA ). 3
in direct violation of Regulation Z. 1
in direct violation of the FCRA. 3
in direct violation of the Federal Fair Housing Act. The consequences of these delays are devastating. 1
in direct violation of XXXX 's consumer protection requirements for subscription merchants. 1
in discovery 1
in Ditechs XXXX 1
in due time. 3
in each case the system has never reached the step of asking my signature 1
in early XXXX 1
in effect 4
in effect paying protection money to the company that violated that information in the first place. 1
in effect to prevent all stages of an illegal foreclosure while dual tracking ). 1
in elastic currency. 1
in equal 2
in escalating frequency. These have continued even after I have had numerous telephone calls and assurances that this issue is in the process of being resolved. I am left to assume that Sallie Mae is unable or unwilling to change their processes without intervention from their regulating authority. 1
in essence 1
in essence none of the money I sent to them went into a escrow account over the year to pay for my taxes. Instead 1
in excess of {$200000.00} in assets. This was entirely the fault of Academy mortgage and whatever the issues are involved there of them closing the office.,,Academy Mortgage Corporation,CA,953XX,Older American,Consent provided,Web,2019-03-20,Closed with monetary relief,Yes,N/A,3179853 1
in exchange 2
In Exhibit A 2
in fact 148
in fact as of today ; their website indicates that my request is in review. '' I 'm getting extremely frustrated with Ocwen 1
in fact carried an express or implicit threat 18
in fact exists. 6
in fact Exists. 2
in fact exists. I have copies of the certified letters and dates prepared to bring to court if needed. Also 1
in fact go through.,,SYNCHRONY FINANCIAL,GA,30126,,Consent provided,Web,2015-07-29,Closed with monetary relief,Yes,No,1492076 1
in fact had never been warned. Even in the bill I have in XX/XX/XXXX 1
in fact I am early. Again 1
in fact I asked friends and family to check out the company 's website and provide their opinion. However 1
in fact I had just spoken with an OLS agent on Friday 1
in fact I was directly told the opposite when they asked my to submit the paperwork regarding the report. In addition to it seeming extremely unlikely that a sophisticated company like Discover can not make international phone calls 1
in fact inaccurate. 1
IN FACT IT WAS OVER PAID THE PRIOR MONTH. 1
in fact payments were allocated first to purchases made during the statement period 1
in fact pursuant to 12 CFR 1022.41 ( c ) ( 2 ) XXXX XXXX XXXX 2
in fact she also admitted that the branch itself does not help with PPP loans. But from her understanding 1
in fact she told me that my only option was to continue monitoring my account. She could not give me a time frame in which I should expect a resolution. She could not guarantee that this would not continue happening each month. She could not comment on whether or not this would ruin my XXXX XXXX XXXX XXXX in XXXX. 1
in fact stated many times they had no time frame limit they had to return the checkin ''. 1
in fact the issues are being totally ignored by RLMS. 1
in fact there for exists The FDCPA prohibits debt collection companies from using abusive 2

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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