Total complaints
1
Filed since Shoc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows in early XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Shoc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Shoc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in early XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Capital One rebilled me on my XXXX statement for the charge I had already disputed and received a refund. I had to jump through hours and days worth of Capital One hoops again to be told that I hadnt provided sufficient documentation ( in reality | 1 |
| State | Complaints |
|---|---|
| I got a different link to upload documents to that only worked if documents were uploaded through XXXX XXXX or something. | 1 |
| Issue | Complaints |
|---|---|
| a representative said they would reopen the dispute and that I could fax documentation. I do not have a fax machine ; the year is XX/XX/XXXX. Multiple representatives refused to provide me with an email or any normal means of sending documentation. They did wind up giving me a link for me to upload documents to. Of course | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in early XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Shoc, and the most recent logged activity is Shockingly, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in early XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Capital One rebilled me on my XXXX statement for the charge I had already disputed and received a refund. I had to jump through hours and days worth of Capital One hoops again to be told that I hadnt provided sufficient documentation ( in reality", and the single most common underlying issue is "a representative said they would reopen the dispute and that I could fax documentation. I do not have a fax machine ; the year is XX/XX/XXXX. Multiple representatives refused to provide me with an email or any normal means of sending documentation. They did wind up giving me a link for me to upload documents to. Of course".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in early XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in early XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
in early XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against in early XXXX is "a representative said they would reopen the dispute and that I could fax documentation. I do not have a fax machine ; the year is XX/XX/XXXX. Multiple representatives refused to provide me with an email or any normal means of sending documentation. They did wind up giving me a link for me to upload documents to. Of course" in the "Capital One rebilled me on my XXXX statement for the charge I had already disputed and received a refund. I had to jump through hours and days worth of Capital One hoops again to be told that I hadnt provided sufficient documentation ( in reality" product category.
Read our methodology — how this data is sourced, computed, and verified.