I was told that it just wanted to know that it was really you ( me ). So BOA clearly thinks there is nothing wrong with lying to consumers routinely

What the CFPB Record Shows About I was told that it just wanted to know that it was really you ( me ). So BOA clearly thinks there is nothing wrong with lying to consumers routinely

I was told that it just wanted to know that it was really you ( me ). So BOA clearly thinks there is nothing wrong with lying to consumers routinely has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The other , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was told that it just wanted to know that it was really you ( me ). So BOA clearly thinks there is nothing wrong with lying to consumers routinely reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there was a fraudulent charge on it which I called BOA about. The woman I reached was unable to understand basic questions and points about using the card. It was a waste of time trying to talk to her as she clearly was unaware how billing cycles worked for it. But she said that BOA would send me a replacement card. A week or more later", and the single most common underlying issue is "as other credit card companies do. When I finally got the card".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was told that it just wanted to know that it was really you ( me ). So BOA clearly thinks there is nothing wrong with lying to consumers routinely: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.