I was not eligible for an account with them. I was also told that they would not be doing an investigation into the scam or into the XXXX accounts of the unknown people that I made payments to. There was no attempt to gather the documented information that I had and essentially U.S. Bank refused to help at all. So

What the CFPB Record Shows About I was not eligible for an account with them. I was also told that they would not be doing an investigation into the scam or into the XXXX accounts of the unknown people that I made payments to. There was no attempt to gather the documented information that I had and essentially U.S. Bank refused to help at all. So

I was not eligible for an account with them. I was also told that they would not be doing an investigation into the scam or into the XXXX accounts of the unknown people that I made payments to. There was no attempt to gather the documented information that I had and essentially U.S. Bank refused to help at all. So has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After not , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was not eligible for an account with them. I was also told that they would not be doing an investigation into the scam or into the XXXX accounts of the unknown people that I made payments to. There was no attempt to gather the documented information that I had and essentially U.S. Bank refused to help at all. So reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "in the morning. I reported the whole issue to someone at U.S. Bank who said they would do an investigation and that a branch manager was the only one that could reopen my account. On XX/XX/XXXX in the afternoon I called the branch manager who said that he couldn't reopen my account until we had funds to put in as the transfers and bounced check left us with a - {$800.00} balance. On Thursday afternoon XX/XX/XXXX", and the single most common underlying issue is "I spoke with someone in the e-fraud and fraud departments who said that my account was being closed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was not eligible for an account with them. I was also told that they would not be doing an investigation into the scam or into the XXXX accounts of the unknown people that I made payments to. There was no attempt to gather the documented information that I had and essentially U.S. Bank refused to help at all. So: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.