Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was in contact with during this ordeal that the business account was the victim and my savings account was not's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was in contact with during this ordeal that the business account was the victim and my savings account was not's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was under the impression that the money was going to be returned to the business account | 1 |
| State | Complaints |
|---|---|
| my savings account was credited the stolen money and not the business account. I continued trying to get that point across to BOA | 1 |
| Issue | Complaints |
|---|---|
| and in fact was told by BOA personnel that once the investigation completed that the account would be credited. Well | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was in contact with during this ordeal that the business account was the victim and my savings account was not has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When BOA b, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was in contact with during this ordeal that the business account was the victim and my savings account was not reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was under the impression that the money was going to be returned to the business account", and the single most common underlying issue is "and in fact was told by BOA personnel that once the investigation completed that the account would be credited. Well".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was in contact with during this ordeal that the business account was the victim and my savings account was not: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was in contact with during this ordeal that the business account was the victim and my savings account was not has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was in contact with during this ordeal that the business account was the victim and my savings account was not has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was in contact with during this ordeal that the business account was the victim and my savings account was not is "and in fact was told by BOA personnel that once the investigation completed that the account would be credited. Well" in the "I was under the impression that the money was going to be returned to the business account" product category.
Read our methodology — how this data is sourced, computed, and verified.