2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 7.2K–7.3K of 25.6K

Company Complaints
I was forced to take public transportation and carry groceries long distances. These are real 1
I was forwarded to a full voicemail box and instructed to call back another time. Today 1
I was forwarded to her voicemail. 1
I was frustrated and we ended the call. I called XXXX directly 2
I was fully aware he was on my floor and making a scene and knew what room number I was in and I was terrified and moved twice. Which is why I didnt see him steal my belongings 1
I was fully verified in the system. The rep did not attempt to verify me 1
I was genuinely just saying things along the lines of 1
I was given purchase adjustments '' for all the charges. Then on XX/XX/XXXX 1
I was given a copy of my sales agreement and loan papers. I was also given a copy of a lemon law disclosure that had my FORGED signature. I later found the same disclosure form in the color designated for me 1
I was given a Modification. The Modification 1
I was given a payoff balance of {$53000.00} after making 6 on-time payments and a down payment of {$1700.00}. The original price was {$53000.00} in XX/XX/XXXX. I have been given subsequent payoffs 1
I was given a refund of both but never had a chance or knew what I should pay before Capital One considered it late.,,CAPITAL ONE FINANCIAL CORPORATION,VA,222XX,,Consent provided,Web,2018-01-25,Closed with explanation,Yes,N/A,2793956 1
I was given an appointment for XX/XX/XXXX but unfortunately I had a family emergency 1
I was given credits via the Escalations Dept. on my account 1
I was given different options 1
I was given incorrect information. Then 1
I was given no paperwork to sign nothing so I stopped the balance did not go down at all. 1
I was given notice that my student loans were going to be transferred into the public service foregiveness program and that my student loans had been transferred to XXXX XXXX ' 1
I was given only the general contact information for XXXX 1
I was given the date of XX/XX/XXXX. At no time 1
I was given the direct number that department. 1
I was given the same answer 1
I was given the same information by a different representative when I called to check on the status. I was told I would be mailed a letter once the matter was resolved. I was also told by a different fraud representative 1
I was given various and conflicting reasons by different representatives as to why the check could not be released. Each time a problem was presented 1
I was given wrong information as to what can go into a partial claim ( any arrears 1
I was going through serious health issues and was temporarily unable to work. 1
I was going to be charged accrued interest. Due to TD 's failure to process the payments according to the T & C 's 1
I was going to get flooring through XXXX 1
I was going to have to notify my landlord and be accountable for any fees he may charge. The second person ( supposedly a manager ) took over the job of helping me since the first person that I was working with had NO idea how to assist me. She was as confused as I was. Nonetheless 1
I was granted to break my lease on XX/XX/XXXX. The judge gave me until XX/XX/XXXX 1
I was having difficulty making the payments. I called them after a couple of months and asked what I could do 1
I was having financial issues due to me not getting enough hours at work to pay all of my bills. While I make every effort to pay off my debts and fulfill my financial responsibilities 1
I was her only child in the country 1
I was holding a lot of money that wasn't mine 1
I was hoping to speak with XXXX XXXX to ask him 1
I was horrified to find out that on XX/XX/XXXX 1
I was hospitalized and subsequently placed under Doctors care ( documentation for hospital stay and time off from work attached ). 1
I was hospitalized due to Premature Rupture of Membranes. I gave birth a premature baby 1
I was hospitalized several times and had to have intensive physical therapy. I am unmarried 1
I was hung up 1
I was hung up on and they never called me back with a resolution. 1
I was hung up on without a word. 1
I was hung up on. I read on the article attached above that they would be calling me 1
I was I have loan approval through another lender and I am closing on my place on XXXX 1
I was ignored by both named entities 2
I was ignored. So 1
I was immediately put on hold for a supervisor 1
I was in a training class sponsored by the US Department of Commerce ( document I ). This falsified XXXX document was included in the Notice of Default in XX/XX/XXXX. 1
I was in a XXXX XXXX state related to recently diagnosed XXXX XXXX... The reason my XXXX caught it was because of these multiple transactions and falling for a scam online. 1
I was in an exam all morning. Afterwards 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related